Associate - Finance & Accounts

About the Job :

The Billing Operation Executive is responsible for executing end-to-end Billing Operation activities for assigned accounts. This includes end-to-end payment processing with precision and speed. The role ensures accurate fund application, real-time reconciliation, and proactive discrepancy resolutiondriving operational efficiency and stakeholder confidence.

The BO Executive is expected to manage requests with accuracy and timeliness, contributing to overall operational excellence and client satisfaction.

Job Responsibilities :

• Execute end-to-end billing activities including Payment processing, Reconciliation, Report preparation etc.
• Oversee complex queries, data verification, and cleansing activities to maintain superior data integrity.
• Manage and refine Billing operation processes; maintain assigned KPIs and generate accurate reports for management reflecting business performance and operational compliance.
• Guide and support entry-level operations specialists, fostering a learning environment and enhancing overall team competency.
• Identify areas for process improvement and collaborate with management and cross-functional teams to implement effective solutions.
• Operate within the operations and claims team, providing dedicated administrative support and ensuring timely completion of tasks.
• Maintain comprehensive records of billing activities, communications, and updates to support audit readiness and operational transparency.
• Liaise effectively with brokers, and internal teams to resolve queries, clarify requirements, and ensure smooth workflow execution.
• Perform all activities in accordance with regulatory requirements, company policies, and service-level agreements.
• Contribute to initiatives aimed at enhancing operational efficiency, service quality, and overall process optimization.

Desired Skills :

Education / Experience :