Principal Product Manager, ASA

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Lead the transformation of enterprise decision-making at Amazon by building the Amazon Sentiment Analyzer (ASA), a premier intelligence hub for Amazon's senior leaders across the Stores and Devices Organization. As Principal Product Manager for ASA, you'll own the product strategy and execution for an intuitive interface that provides real-time access to CX and business intelligence insights derived from over 5 billion customer, seller, and operational interactions annually. This is a high-visibility role with exposure to Amazon's senior leadership, including VPs across retail categories, operations, and product teams. You'll be responsible for bridging the gap between leadership intuition and data-driven evidence, enabling faster strategic decisions that directly impact customer experience.

Key job responsibilities

• Own the end-to-end product strategy for ASA, from current pilot phase through enterprise-wide deployment across Amazon's leadership ecosystem
• Define and execute the product roadmap that transforms ASA into an essential daily workflow tool for senior leaders
• Drive the integration strategy with relevant tools, systems and processes to embed ASA into critical decision-making forums
• Partner with senior leadership to identify high-impact use cases and measure success through reduced decision-making time and increased insight exploration
• Design and execute a comprehensive GTM strategy; Define success metrics and KPIs that demonstrate ASA's impact on decision-making speed and quality
• Drive user research and feedback collection from senior leaders to continuously improve the conversational AI interface and insight delivery

BASIC QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

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