Manager-Ltl Freight Billing & Automation
ARDEM Data ServicesTiruchirappalli, Republic Of India, IN3 days ago
Job descriptionStand up full LTL workflows : intake → validation → rating → exception handling → invoice audit / reconciliation → client reporting. Lead onboarding and establish process controls for EDI 204, 210, 214, 990, 997 / 999 transactions. Drive KPI attainment and ongoing improvement in accuracy, cycle time, and exception reduction. Build operational dashboards and playbooks that function as “the client’s billing department.” Conduct QBRs to demonstrate cost-to-serve and value capture. Identify upsell opportunities such as EDI 210 audit, accessorial charge analytics, carrier rate analysis, and OS&D workflows. Deep understanding of accessorials & exceptions : appointments, limited access, liftgate, inside delivery, protect-from-freeze, blind shipments. Knowledge of NMFC classification, density logic, and ClassIT+ 2025 updates. Experience reconciling EDI 210 invoices, BOL / PRO tracking, and dispute handling. Hands-on with SMC³ (RateWare, CzarLite, CarrierConnect) and major TMS platforms (McLeod, MercuryGate, OTM, Blue Yonder, Manhattan). 7+ years in freight / logistics (minimum 3 years in PM / Client Manager role). Prior experience in BPO / Shared Services or carrier / 3PL operations is strongly preferred. Executive-level English communication skills — confident in presenting to U.S. clients. Work history with leading LTL carriers or 3PLs (ODFL, XPO, Estes, Saia, FedEx Freight, R+L, PITT OHIO). Exposure to freight audit / payment processes. Working knowledge of Python / SQL, RPA, and dashboard design. First-Pass Invoice Accuracy (FPY) : ≥ 98% on EDI 210 reconciliation. Exception Rate : ↓ 30–50% in 90 days (reweigh / reclass / accessorial disputes). Cycle Time : Continuous reduction; Client NPS : ≥ +40 | Account Growth : ≥ 10% YoY expansion. SLA Attainment : Timely responses, backlog control, and exception aging targets met. Bachelor’s degree in Supply Chain, Logistics, Engineering, or Business (MBA preferred). Proven leadership managing remote, client-facing teams for U.S. shippers / carriers. Hands-on with EDI transaction sets (204 / 210 / 214 / 990 / 997-999) and SMC³ + major TMS.
Manager — LTL Freight Billing & Automation
Location : Remote (India)
Schedule : Full-time | Strong overlap with U.S. Eastern Time
Role Mission
Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth. You’ll build automation-driven, high-accuracy billing solutions that deliver measurable client value in accuracy, speed, and customer satisfaction.
What “Great” Looks Like
You’ve run LTL back-office / billing or logistics PMO operations for U.S. shippers, carriers, or 3PLs. You’re fluent in LTL exceptions and accessorials (reweigh / reclass, limited access, liftgate, blind shipments, appointments, etc.), can reconcile EDI 210 invoices, track via PRO, and improve first-pass yield using SMC³ (RateWare, CzarLite, CarrierConnect) and a modern TMS.
Key Impact Areas
1. Pre-Sales Solutioning
- Partner with Sales as the operational SME to translate discovery into detailed future-state workflows, SLAs, FTE & automation models, and a pilot plan.
- Align with “co-creation” style BPM delivery — domain-led, data-backed, and measurable.
2. Transition & Implementation
3. Delivery & Continuous Improvement
4. Client Success & Growth
Must-Have Expertise
LTL Domain Mastery
Technical Tools
Experience
Nice-to-Haves
KPIs You’ll Own
higher auto-rating hit rate via SMC³.
Qualifications
Why ARDEM
Own outcomes, not tickets. You’ll collaborate with clients to design and scale next-generation LTL billing and automation processes — seeing your playbooks become industry standards across freight operations.
Create a job alert for this search
Automation • Tiruchirappalli, Republic Of India, IN
Related jobs
- Promoted
Global Application
BeamTiruchirappalli, IN Global Application — Beam Wallet Technology Team (India & Asia).Opening Soon — New Beam Wallet Representation in India and Asia.
India and across the Asian region.This step reinforces our commitment...Show moreLast updated: 2 days ago
- Promoted
APAC AWS Alliance Lead
SoftwareOneTiruchirappalli, IN SoftwareOne focuses on developing and strengthening strategic alliances with AWS and other relevant ISV partners.This position requires establishing and maintaining strong relationships with key st...Show moreLast updated: 1 day ago
- Promoted
Gold Loan Officer
GramPro Business Services Pvt. Ltd.Thanjavur, Tamil Nadu, India We are Hiring for a scheduled commercial Bank!.Vacancies Across- Pondicherry, Thanjavur, Thiruvarur, Tiruchirappalli, Thalakkarai.
Minimum 1+ years of experience in Gold loan field (Gold appraising,...Show moreLast updated: 21 days ago
- Promoted
Duck Creek Billing Architect or Technical SME
HTC Global ServicesTiruchirappalli, IN Connects- We are seeking an experienced.Duck Creek Billing solution in a P&C insurance environment.You will provide technical leadership, oversee solution architecture, work closely with business a...Show moreLast updated: 15 days ago
- Promoted
Technical Delivery Team Manager
Programmers.ioTiruchirappalli, IN The need is for an experienced.Candidate should have strong technical expertise, excellent leadership skills, and a proven track record of managing cross-functional teams to deliver high-quality so...Show moreLast updated: 2 days ago
- Promoted
Analyst, Invoicing
UnitedLexTiruchirappalli, IN UnitedLex (erstwhile iRunway India Pvt Ltd).Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of...Show moreLast updated: 4 days ago
- Promoted
Guidewire Billing Center Developer
TechDoQuestTiruchirappalli, IN Over 02+ years of hands on experience working as a Guidewire Developers.Experience with guidewire development language – GOSU.
Experience with Guidewire Billing Integration.Show moreLast updated: 30+ days ago
- Promoted
Bid Manager
CapgeminiTiruchirappalli, IN BID Management of enterprise scale solutions.Proven experience in defining offer scope; goals and deliverables that support business goals in collaboration with senior management and stakeholders.A...Show moreLast updated: 24 days ago
- Promoted
- New!
Senior Kenan Billing System Engineer
Bernard TechTiruchirappalli, IN Bernard Tech is an Israel-based company with an international presence, offering a wide range of IT-related services and solutions.
We pride ourselves on being inspired by the passion, experience, a...Show moreLast updated: 6 hours ago
- Promoted
Guidewire Billing Developer
The AES GroupTiruchirappalli, IN If you are passionate about Guidewire Billing and have strong hands-on development skills, this could be the right fit for you!.
Guidewire development, including 2+ years in Guidewire Billing (Billi...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager Aba And General Medical Billing
Revenant Healthcare Servicestamil nadu, tamil nadu, in We suggest you enter details here.This is a full-time role for an Assistant Manager specializing in ABA and General Medical Billing.
Based in Bronx, NY, this position requires a balance of on-site a...Show moreLast updated: 1 day ago
- Promoted
US Billing + Accounting
AKM GlobalTiruchirappalli, IN We are seeking a detail-oriented and proactive Accounting Specialist with expertise in Accounts Receivable (AR), Billing, Financial Statement Preparation, Journal Entries, and client coordination.T...Show moreLast updated: 30+ days ago
- Promoted
Billing Engineer ( Fitouts )
JJ INTORIATiruchirappalli, IN Job Description of Costing Engineer : .Prepare quantity sheet from onsite data & drawings.Prepare bill of quantities (BOQ).
To take check the measurement from the site.To follow up on the accounts dep...Show moreLast updated: 1 day ago
- Promoted
- New!
QA Manager (AI‑Driven Automation)
SimplifyVMSTiruchirappalli, IN Please note looking for someone who can join immediately and work out of our office in Hi-Tech city.Vendor Management System (VMS).
Contingent Workforce Management Platform.Managed Service Providers...Show moreLast updated: 6 hours ago
- Promoted
Bid Manager
InfoneticaTamil Nadu, India, India Infonetica is a UK-based software company that provides specialist research management solutions to universities, research hospitals, and public research bodies worldwide.We are expanding our globa...Show moreLast updated: 17 days ago
- Promoted
Assistant Manager - Plant HR
Royal EnfieldVallam, Tamil Nadu, India The Resource- To serve as a strategic partner to plant leadership, fostering a high-performance culture by aligning human resources initiatives with operational goals.
This role is responsible for t...Show moreLast updated: 2 days ago
- Promoted
Manager-LTL Freight Billing & Automation
ARDEM Data ServicesTiruchirappalli, IN Manager — LTL Freight Billing & Automation.Full-time | Strong overlap with U.Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth.You’ll...Show moreLast updated: 3 days ago
- Promoted
Cluster Manager
Xiaomi IndiaThanjavur, Tamil Nadu, India Cluster Managers work with a company's biggest customers to build long-term, strategic partnerships.This role requires a range of skills from closing sales and nurturing relationships to strategic ...Show moreLast updated: 3 days ago