Customer Success Specialist

Company Description

Mira IMS Pvt Ltd specializes in creatively expressing your business and brand through events. Based in Hyderabad, we excel in planning and managing a variety of events including trade shows, exhibitions, brand activations, event IP, and conferences. Our team is dedicated to understanding your brand and audience, ensuring every event detail has a significant impact. From finding venues to organizing all event necessities such as catering, entertainment, and decor, we handle everything. Our goal is to deliver strategic solutions that evoke emotions and achieve effective communication.

Role Description

This is a full-time on-site role located in Hyderabad for an Event Sales Specialist. The Event Sales Specialist will be responsible for identifying and generating new business opportunities through sales initiatives. Duties include event planning, managing customer service, crafting persuasive sales pitches, and closing deals. The specialist will collaborate closely with clients to understand their needs, and ensure the successful execution of events from conception to completion.

Qualifications

• Skills in Customer Service to handle client inquiries and provide exceptional support
• Proficiency in Event Management and Event Planning to coordinate all aspects of events effectively
• Strong Communication skills to interact professionally with clients and internal teams
• Sales skills to generate leads, develop sales strategies, and close deals
• Ability to work on-site in Hyderabad
• Bachelor's degree in Marketing, Business, Event Management, or a related field is preferred
• Prior experience in a similar role within the event management industry

Skills Required

Sales, Event Management, Customer Service, Event Planning