Technical Writer

About Times Internet :

At Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions.

Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations.

As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt.

We are driven by the excitement of new possibilities and are committed to bringing innovative products, ideas, and technologies to help people make the most of every day. Join us and take us to the next level!

About Architecture and Group Initiatives (AGI) :

AGI owns the world-class Enterprise CMS solutions that empower all digital newsrooms within Times Internet and beyond. The solutions include state-of-the-art authoring tools with AI-enabled generative and assistive features, analytics and reporting tools and services that easily scale to millions of requests per minute. This unique scaling need and engineering of state-of-the-art products make AGI a place of constant evolution and innovation across product, design and engineering in the ever-growing digital and print media industry landscape.

Publish Story is an enterprise publishing platform used by newsrooms and content teams to go live fast with AI‑assisted authoring, drag‑and‑drop page building, inbuilt digital asset management, analytics, and secure, role‑based operations. Your job is to turn complex features into clear, task‑focused guidance that helps editors, developers, and administrators succeed on day one.

What you’ll document :

You’ll own end‑to‑end documentation for major modules and workflows, including :

• Authoring (AI‑powered headlines / summaries / metadata, multilingual editing, live previews, scheduling / automation, SEO tools).
• Page Builder (no‑code, drag‑and‑drop layouts; themes; widgets / menus; multi‑site & localization).
• Asset Management (DAM) and Syndication (AI tagging, fast search, e‑paper integration, two‑way wire feed syndication / export).
• Access Management (granular roles / permissions, SSO, MFA, audit logs).
• Content Insights (real‑time dashboards, spike / alert automation, headline A / B testing, engagement tracking).
• Monetization (self‑serve ad management, subscription / paywall setup).
• You’ll also cover content types the platform supports (e.g., article, photostory, listicle, Web Story, live blog) and related publishing surfaces (AMP, mobile web, etc.).

Responsibilities :

Required qualifications :

Nice to have :

Note - This is a 3-month contractual role.