Satguru Travel & Tourism - Branch ManagerSatguru Travels • Africa, India

Satguru Travel & Tourism - Branch Manager

Satguru Travels • Africa, India

30+ days ago

Job description

Branch Manager - Burundi Africa

Branch Management & Operations :

Oversee complete administration, staffing, and smooth day-to-day branch operations.
Ensure all branch activities align with organizational policies and business manuals.
Coordinate with counter staff and other branches to maintain operational synergy.

Sales & Business Growth :

Achieve revenue, turnover, and profitability targets as per branch business plan.

Drive growth by acquiring new clients and expanding business from existing accounts.

Contribute to product improvement and sales strategies.

Team Leadership & Performance Management :

Recruit, train, and mentor branch personnel in coordination with HR.

Foster a performance-oriented culture with clear KPIs and rewards.

Monitor staffing levels to ensure optimal resource deployment.

Client & Partner Relationship Management :

Maintain strong relationships with clients by delivering consistent, high-quality service.

Conduct periodic account analysis and credit utilization reviews.

Develop and strengthen relationships with hotels, airlines, and other key partners.

Compliance & Quality Standards :

Ensure adherence to company benchmarks and regularly review service delivery.

Authorize ticketing, credit control, and leisure service deviations where applicable.

Technology & Systems :

Efficiently adopt and execute internal systems and travel platforms.

Encourage digitization and automation within operational Education : Degree (Tourism, Business, or related fields preferred)

Certifications : Travel Management or GDS certifications are a plus

(ref : iimjobs.com)

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Branch Manager • Africa, India

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