Lead Learning Solutions Architect

Role : Solutioning – Leadership (Behavioral / Soft skills)

Location : New Delhi / Bengaluru

Designation : Manager / Sr. Manager

About upGrad Enterprise :

We partner with organizations to design impactful learning journeys that drive workforce transformation. We combine deep industry expertise with innovative learning solutions to help enterprises stay ahead in a fast-changing world.

Position Overview :

We are seeking a Solutioning professional to join our growing team to serve leadership. This is a highly client-facing role where you will partner directly with enterprise clients to understand their business challenges, assess learning needs, and design tailored L&D solutions.

Unlike a traditional instructional design role, this position focuses on consultative engagement—listening to client requirements, asking the right questions and translating needs into structured proposals and learning roadmaps. A background in psychology, consultative sales, or solutioning will be an added advantage to help understand client perspectives and deliver the most befitting solutions.

Key Responsibilities

• Act as the first point of contact for enterprise clients to understand business challenges and learning requirements.
• Conduct in-depth needs assessments and translate discussions into structured proposal sand solution documents.
• Collaborate with instructional designers and delivery teams to design effective learning solutions.
• Create compelling proposals, RFP / RFI responses, and client presentations.
• Advise clients on suitable learning formats (e-learning, blended ,ILT, workshops, coaching, etc.) based on their context and needs.
• Partner with internal stakeholders (sales, product, delivery) to ensure solution feasibility and alignment.
• Stay updated with L&D industry trends, emerging learning technologies, and behavioral science insights to add value in client conversations.
• Build and nurture long-term client relationships by acting as a trusted advisor.

Qualifications & Experience

Interested can share resumes at vipin.sehgal@upgrad.com