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Front Office Associate
Montrose Golf Resort & SpaIndia23 hours ago
Job descriptionGreeting guests : Welcoming guests in a professional and warm manner Assisting with check-in and check-out : Helping guests with the check-in and check-out processes Providing information : Offering information about the hotel's services, facilities, and local attractions Handling guest inquiries : Responding to guest requests and inquiries, including special arrangements and room preferences Managing appointments : Managing appointments Answering phones : Taking phone calls Billing : Handling billing Solving complaints : Addressing any possible complaints Maintaining records : Keeping updated records of bookings, payments, and guests Managing mail or deliveries : Managing mail or deliveries Overseeing security : Sometimes overseeing basic security or access control Collaborating with housekeeping : Working with housekeeping to ensure rooms are clean and tidy Processing cancellations and modifications : Processing cancellations and modifications, and relaying this information to the front desk Processing advance deposits : Processing advance deposits on reservations
Job Types : Full-time, Permanent, Fresher
Pay : ₹15, ₹20,000.00 per month
Education :
- Higher Secondary(12th Pass) (Preferred)
- Microsoft Office : 1 year (Preferred)
- total work : 1 year (Preferred)
- Hindi (Preferred)
- English (Required)
Experience :
Language :
Work Location : In person
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Front Office Associate • India
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