Device Associate, Quality Services, Device Tech Support

Description

At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices.

Key job responsibilities

• Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
• Should have understanding of the functionality of the project / product. Should have the ability to stay connected with changing requirements and documentation.
• Should be able to actively look for gaps in test cases and look beyond test cases for issues / bugs.
• Should execute processes to thoroughly test product changes.
• Should have the ability to backtrack and do a root cause analysis of bugs / issues.

A day in the life

A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc.

Also involves interacting with QA for new features, supporting first pass and bug repro.

Contributing ideas and take part in implementing them

About The Team

Highly energetic and fun loving team with great flexibility. Team contributes to multiple aspect of the quality of E-reader devices. Handles multiple parallel releases successfully.

Basic Qualifications

Preferred Qualifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon Development Centre (India) Private Limited

Job ID : A3105255

Skills Required

Root Cause Analysis