Job Title : Project Delivery Specialist
Location : Pan india ( Relocate to india )
Experience : 3 - 5 Years
Job Description
The Delivery Specialist is responsible for running, administering, and coordinating all local product delivery and project activities. Working closely with the Senior Manager, this role ensures the flawless execution of service requests (SRs) and projects, maintaining high standards of quality, timeliness, and client satisfaction.
Key Responsibilities
- Coordinate activities, resources, equipment, and information to ensure seamless SR and project execution.
- Liaise with clients to identify, define, and document requirements, scope, and objectives.
- Ensure that client needs are effectively met as the SR or project progresses.
- Assist in preparing project schedules, timelines, and deliverable plans.
- Monitor and track SR and project progress, proactively identifying and resolving issues.
- Serve as the primary point of contact, ensuring clear and consistent communication with customers and internal stakeholders.
- Utilize E& systems and tools to manage and monitor service requests and project delivery.
- Prepare and manage all necessary documentation, including legal and contractual paperwork.
- Generate progress reports and escalate issues or risks to management as required.
Experience
Requirements & Qualifications
Minimum 3+ years of experience in project management or service delivery in a related field.Prior experience collaborating with senior managers for service delivery and project execution.Skills
Strong understanding of project management processes and delivery frameworks.Excellent client-facing, written, and verbal communication skills.Strong organizational and multitasking abilities with keen attention to detail.Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Outlook).Ability to work under pressure and manage multiple priorities effectively.Skills Required
Delivery frameworks, Project management processes