Change Management Manager

MUST HAVE : Strong global OCM Leadership and Adoption Execution, Formal CM certifications like Prosci / CCMP required. Applications without this qualification will not be shortlisted.

This role is work from office in Ahmedabad (mandatory relocation required).

Role : Change Management Manager

Experience : 11 – 14 Years

CTC : Up to 40 LPA

Location : Ahmedabad (work from office)

Job Description

We are hiring for our client for their Change Management Office (CMO), which sits within the Global Business Services (GBS) organization, strives to drive organizational and behavioral change, by owning the planning and execution of change management strategies and plans for projects throughout the organization. You are an ideal candidate if you are highly organized, have a solid track record of successfully leading the change management plans of global, complex programs, have strong communication skills, can work across multiple time zones and excel in a fast-paced environment with rapid change.

Primary Responsibilities

Manage change management efforts across multiple complex projects / programs simultaneously

Drive Change Management across their projects and integrate change management activities across the project lifecycle phases, including Change Management for Agile projects

Perform detailed Change Impact Assessments on projects in order to understand the impacted stakeholders, how they’re impacted and when, as well as the recommended interventions by audience

Perform Stakeholder Analysis in order to determine how to effectively manage the key stakeholders who are impacted by the project

Develop the Case for Change in order to define the key messaging required by audience

Create detailed and proactive Communication Plans and develop strong project communications

Partner with GBS Communication Specialist to ensure key project messaging is communicated appropriately leveraging the proper communication channels, branding / templates and timing

Provide strategic insight into the development of training and deployment plans

Present Change Management status, issues and risks during regular project status meetings, as well as develop executive-level presentations to communicate change management-related progress to inform stakeholder decision-making

Develop comprehensive Change Management Plans by project and effectively manage and execute against those plans

Partner with Project Management team members to ensure that Change Management is built into overall Project Plans and timelines

Manage training development, logistics and delivery plans for implementation of changes

Measure change sentiment and / or commitment by performing Change Readiness Assessments pre-go-live, as well as post go-live feedback surveys, and adjust Change Management Plans accordingly

Gather Lessons Learned and share with Project and Change Management Teams in order to continue to adapt and improve our approaches each time

Act as a coach for Leaders in helping them fulfil the role of Change Sponsor on projects

Qualifications

Proven experience (min 4 years) in Organizational / Enterprise Change Management on a global scale; Change Management Education and / or Certification Preferred (PROSCI or CCMP, etc.)

Proven experience as a Change Manager and / or applying change management principles, methodologies and tools in a professional corporate environment

Impeccable verbal and written communication skills

Familiarity with project management approaches, tools and phases of the project lifecycle

Effective at building strong working relationships at all levels of the organization

Excellent work ethic with the ability to meet deadlines

Strong presentation, interpersonal, analytical and critical thinking skills

Exceptional problem-solving skills with demonstrated ability to structure complex problems, develop solutions and craft high quality presentations

Process improvement skills with continuous improvement mindset, and demonstrated ability to optimize solutions based on feedback, insights and data

Competent in dealing with ambiguity and possesses a solutions-oriented approach

Excellent organizational skills with strong attention to detail and ability to manage change management efforts across multiple complex projects simultaneously

Flexibility to adjust to new demands with a sense of urgency. Must have the ability to embrace a highly dynamic, fast-paced environment with rapid change

Demonstrated ability to collaborate with teams while maintaining focus on outcomes and / or removing barriers

A team player with energy and enthusiasm to motivate and engage others

Highly proficient PC skills (specifically MS Excel, Word, PowerPoint, SharePoint and Outlook required)

Experience applying Change Management within Food / Beverage Industry and / or Global Business Services (GBS) organizations is a bonus!