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Master Data Analyst

Master Data Analyst

ConfidentialHyderabad / Secunderabad, Telangana
18 days ago
Job description

About You - experience, education, skills, and accomplishments

  • Bachelor degree is required.
  • 3-5 years direct experience preferred working in a role required to manage customer and / or product data.
  • Working knowledge of CRM, preferably Salesforce and order management and billing systems like Netsuite or Zuora.
  • Experience with DB, Zoominfo, and other 3rd party data providers is preferred.
  • Must possess knowledge of data governance concepts
  • Solid business acumen of business transactions and end-to-end sales processes.
  • Experience with quality management practices including lean sigma is helpful
  • Detail oriented and experience in audit and data cleansing.

What will you be doing in this role :

Daily Data Management

  • Maintain data sets to designated level of quality and standards
  • Review and monitor the quality of both new and reoccurring data sets.
  • Monitor operational dashboards for anomalies and patterns indicating a broader existing or potential issue.
  • Support sales, contract, and order processing teams in processing or correcting data directly affecting customer transactions.
  • Support reporting and planning teams in rectifying data quality problems directly affecting operational reports.
  • Collaborate with key global functions including sales, sales operations, customer support, fulfillment, order management and billing to reduce re-work.
  • Ensure all business activities follow the governance rules and corporate compliance standards.
  • Manage workflow via cases to support root cause analysis and overall data health measurements.

    • Special Project Support

  • Support data cleansing, mapping, or improvement projects initiated anywhere across the organization.
  • Review Salesforce.com, NetSuite, and other data sources for data accuracy.
  • Support testing of new or enhanced data acquisition and maintenance tooling and processes.
  • Collaborate with global teams around the world in local time zones to discuss and troubleshoot issues.

    • Talent Development Management

  • Be part of a high-performance culture working towards SMART objectives to measure his / her individual performance.
  • Manage and take personal responsibility for one s professional development plan.
  • Act as a strong contributor to an operating culture that makes possible collaboration, open communications, and a focus on talent development.
  • Work with management to ensure clear role definitions, processes, ownership and expectations.

    • Skills Required

    Billing, Order Management, Auditing, Sales Operations, Project Support, Data Management, Crm

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    Data Analyst • Hyderabad / Secunderabad, Telangana