Front Office Associate

Company Description

Bookmark Resorts, Jogi Mahal, Ranthambore!

Role Description

This full-time Front Office Associate role is an on-site position located in Sawai Madhopur. Responsibilities include greeting and assisting guests at the front desk, handling check-in and check-out procedures, managing reservations, addressing guest inquiries, and maintaining effective communication with the team. The role also involves ensuring smooth day-to-day operations of the front office while delivering exceptional customer service to all guests.

Qualifications

Strong skills in Receptionist Duties, Check-in procedures, and managing guest check-outs

Exceptional Customer Service and Phone Etiquette capabilities

Effective Communication skills, both verbal and written

Ability to multitask and maintain professionalism in a fast-paced environment

Prior experience in the hospitality sector or a similar front office role is preferred

Proficiency in using reservation systems or property management software is a plus