VA02 Service Delivery Ops Associate

This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Skill required :

Retirement Solutions - Retirement Planning Services

Designation :

Service Delivery Ops Associate

Qualifications : Any Graduation

Years of Experience : 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and

Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and

communities.Visit us at www.accenture.com

What would you do?

We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor / institutional client onboarding / management, participant enrollment / management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds.

What are we looking for?

Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines

Roles and Responsibilities :

• "IRPS Analyst I - INThe Analyst, Client Services job performs activities for retirement plan administration, data review, participant eligibility, account reconciliation, and tax form preparation. This job documents client interactions and maintains a database for tracking and compliance purposes.Key Responsibilities and DutiesNeed to handle work type : 1) Unforeseeable Emergency2) Plan Benefit Status Service3) Hardship / DisabilityNeed to handle work type : 1) SD Investment & Brokerage [via normal task]2) Eligibility & Contributions Rules by Employee Class3) Vesting / ERISAParticipates in the due diligence process and measures client holdings against market performance.Summarizes market data on retirement programs and produces detailed reports that illustrate investment trends.Develops appropriate tracking and reporting mechanisms; ensures client service resolutions.Utilizes market driven data and quality control techniques for optimal client service.Reviews client expectations and service capabilities and makes recommendations for client services improvement.Researches retirement planning strategies and develops innovative strategies for client services.Need to handle work type : 1) Remittance Management Services2) Changing Rollovers3) Price Recon4) Annuity Payout5) SWAT / QDRO

Qualifications : Any Graduation