Program Manager
InfinxRepublic Of India, IN1 day ago
Job descriptionCustomer Success Enablement : Keep Customer Success teams aligned on timelines, deliverables, and objectives by providing structured updates, reporting, and analytics for leadership visibility, while also coordinating product training and internal knowledge sharing to ensure consistent execution and engagement. Operational Oversight : Maintain internal transparency through scheduling, reporting, managing support tickets, access requests, and post-mortem coordination. Cross-Functional Collaboration : Serve as the bridge between Implementation, Customer Success, and Product teams to align timelines, processes, and communication. Process Improvement : Identify operational gaps, streamline repetitive tasks, and enhance efficiency through better documentation and governance. SaaS Platform Optimization : Partner with client operations teams to optimize platform performance by building and refining queues, workflows, and payer automations, ensuring configurations align with business needs and drive efficiency across the patient access process. 3-5 years of experience in project or program management within U.S. healthcare RCM or SaaS delivery. Strong analytical skills with proven ability to track performance metrics and drive operational excellence. Healthcare RCM background preferred, particularly in Patient Access workflows (Eligibility, Prior Authorization, etc.) SaaS experience and understanding of software delivery lifecycles (preferred). Proficiency with collaboration tools such as Outlook, Notion, and Confluence. Ability to work U.S. business hours (8 AM–6 PM CST). Flexibility to work remotely with occasional travel to nearby offices as needed. Strong organizational and project management skills with a focus on execution. Analytical and detail-oriented with an ability to synthesize complex data into actionable insights. Excellent communication and stakeholder management skills across technical and non-technical teams. Client-first mindset with a proactive, solution-oriented approach. Collaborative and adaptable, able to balance multiple priorities across SaaS and services functions. Comfortable operating in a fast-paced, matrixed environment.
Position : Project Manager – Healthcare RCM Services & SaaS
Location : Mumbai / Navi Mumbai / Hyderabad / Bangalore
Shift : Night shift (IST), U.S. Daytime Hours (CST overlap)
Department : Customer Success
About the Role
We are seeking a Project Manager to bring structure, visibility, and coordination across multiple teams involved in delivering healthcare RCM services and SaaS solutions. This role is central to ensuring projects move efficiently from implementation to steady-state operations, while maintaining alignment across Implementation, Customer Success, and Product teams.
The Project Manager will serve as a connective layer between departments—driving project management discipline, supporting client transitions, validating operational readiness, and maintaining transparency on timelines, metrics, and deliverables. The ideal candidate is organized, analytical, and experienced in managing cross-functional initiatives within healthcare or SaaS environments.
Key Responsibilities
- Project Management : Drive structured delivery across multiple initiatives;
establish consistent tracking, documentation, and accountability for key milestones, dependencies, and risks.
Qualifications & Experience
Key Competencies
Create a job alert for this search
Program Manager • Republic Of India, IN
Related jobs
Starts from USD 1,600 / month + incentives.Brownstone NYC is expanding its supportive housing operations beyond Queens to new facilities in Rockrose (Baltimore) and Shepherd St.We are seeking a rem...Show moreLast updated: 11 hours ago
- Promoted
- New!
Program Manager - Rural
ICICI Foundation for Inclusive GrowthNagpur, IN Support the planning and strategy of programs across themes.Support research on geographies, impact indicators and institutions for collaboration.
Prepare strategy presentations, concept notes, dash...Show moreLast updated: 11 hours ago
- Promoted
Program Advisor - US
Interview KickstartNagpur, IN Are you keen to be a part of the future of learning?.Sell innovative tech courses, empower professionals to upskill, and take home high incentives!!.
Interviews can be hard, especially at top tech c...Show moreLast updated: 30+ days ago
- Promoted
Manager – Digital Products
PSA BDPNagpur, IN PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions.
The company is headquartered in Philadelphia,...Show moreLast updated: 27 days ago
- Promoted
Program Advisor
Interview KickstartNagpur, IN Kindly note : This is a remote role that requires working during U.Please apply only if you're comfortable with the night shift.
And when it comes to the top tech companies like Google, Facebook, Net...Show moreLast updated: 30+ days ago
- Promoted
Program Associate
UplersNagpur, IN We are looking for a highly motivated • •Program Associate • • to support program operations, data-driven decision-making, and cross-functional coordination.
The ideal candidate will be skilled in mana...Show moreLast updated: 30+ days ago
- Promoted
Product Manager - Healthcare
JobsFlixnagpur, maharashtra, in Define and drive the product roadmap in collaboration with leadership.Partner with product leaders to map out features and capabilities aligned with business goals.
Translate strategic objectives in...Show moreLast updated: 16 days ago
- Promoted
Program Manager 2
ConfidentialIndia Microsoft is a company where passionate innovators come to collaborate, envision what can.Microsoft's Azure Data engineering team is leading the transformation of analytics in the world of data wit...Show moreLast updated: 9 days ago
- Promoted
Senior Technical Program Manager
interface.ainagpur, maharashtra, in Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions.To ...Show moreLast updated: 5 days ago
- Promoted
- New!
Remote Program Director – Supportive Housing & Behavioral Health
Brownstone NYCNagpur, INRemote
- Promoted
Senior Program Manager
Chargebeenagpur, maharashtra, in Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, S...Show moreLast updated: 30+ days ago
- Promoted
Program Advisor- US
Interview KickstartNagpur, IN Kindly note : This is a remote role that requires working during U.Please apply only if you're comfortable with the night shift.
And when it comes to the top tech companies like Google, Facebook, Net...Show moreLast updated: 30+ days ago
- Promoted
Program Facilitator
Randstad EnterpriseNagpur, IN As a facilitator on the global learning and development team, your role is focused on ensuring the facilitation and delivery of key learning programs into our business, that support our people in d...Show moreLast updated: 3 days ago
- Promoted
Program / Project Manager – Cybersecurity
AiiR ResponseNagpur, IN AiiR Response specializes in AI-driven breach response and extortion management, automating negotiations, investigations, and recovery to significantly reduce incident costs and response times.With...Show moreLast updated: 30+ days ago
- Promoted
- New!
SAP Finance Program manager
Sapphire Software Solutions IncNagpur, IN Chartered accountant certified needed for this.Strong working knowledge of SAP Finance modules (AP, AR, GL).Solid understanding of core finance processes at a BA level : .
Treasury : Payment terms, pay...Show moreLast updated: 11 hours ago
- Promoted
Senior Program Manager - upGrad Higher Education
upGradnagpur, maharashtra, in We are seeking a highly motivated and results-driven Strategic Program Manager to lead key initiatives aimed at creating new revenue channels and optimizing our current channels.As a strategic thin...Show moreLast updated: 3 days ago
- Promoted
Technical Program Manager
EXLChennai, Republic Of India, IN Someone who can speak the language of data, cloud, APIs, Apps, and automation while staying anchored in delivery discipline and business value.
If you enjoy blending technology depth with delivery o...Show moreLast updated: 3 days ago
- Promoted
Program Manager
University of the PeopleIndia, India American, accredited, 100% online university.Today, UoPeople has over 170,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees.UoPeople is ...Show moreLast updated: 30+ days ago
- Promoted
Technical Program Manager
LifeCell International Pvt.LtdIndia, India We’re hiring a Technical Program Manager with 7+ years of experience in software development and system implementation, and hands-on expertise in Zoho Books.
This role is perfect for someone who can...Show moreLast updated: 3 days ago