IT Manager

We are looking for an experienced and hands-on IT Manager to lead our IT operations at our Chandigarh / Mohali office. The IT Manager will be responsible for overseeing day-to-day IT support, managing infrastructure, leading technology projects, and ensuring data security across the organization.

This role requires a balance of technical expertise, leadership, and strategic thinking . The ideal candidate will have experience across help desk, networking, databases, and cloud systems, with the ability to manage a team and deliver IT projects from start to finish.

Key Responsibilities

• Team Leadership & Management
• Lead, mentor, and manage a team of 2–10 IT professionals.
• Foster accountability, continuous learning, and a collaborative work environment.
• IT Operations & Support
• Oversee help desk operations and provide Level 2 / 3 escalation support.
• Manage hardware / software troubleshooting, upgrades, and break-fix tasks.
• Build, repair, and optimize computer hardware.
• Infrastructure & Networking
• Manage and maintain networking equipment, servers, firewalls, and VPNs.
• Ensure reliable LAN / WAN, Wi-Fi, and cloud connectivity.
• Oversee backup, recovery, and disaster recovery planning.
• Systems & Software
• Administer O365 / Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.).
• Manage Active Directory and Google Workspace Admin environments.
• Support automation and scripting with Python, DAX, or similar tools .
• Database & Development
• Create, manage, and troubleshoot databases (SQL, Access, or similar platforms).
• Ensure data accuracy, integrity, and accessibility.
• Project Management
• Run IT projects from planning through execution and delivery.
• Collaborate with business leaders to align IT solutions with organizational needs.
• Deliver projects on time, within scope, and within budget.
• Data Security & Compliance
• Enforce cybersecurity best practices and IT policies.
• Monitor and respond to security threats.
• Maintain compliance with data protection and privacy standards.

Requirements

Benefits