Talent.com
This job offer is not available in your country.
Business Operations Manager (B2C Focus)

Business Operations Manager (B2C Focus)

LytegenSahibzada Ajit Singh Nagar, PB, IN
4 days ago
Job type
  • Quick Apply
Job description

About the Role

We are seeking a high-performance Business Operations Manager to help scale our India operations and streamline workflows for our US residential solar company. The right candidate will bring a B2C or D2C background (ideally in residential solar, renewables, or another fast-growth consumer business) and be obsessed with speed, execution, and efficiency.

This role is about building structure fast — tightening processes, mapping systems, and creating SOPs that let us move quicker than the competition. You’ll work directly with the CEO to design and enforce workflows, align cross-department handoffs, and help turn strategy into execution across both India and US teams.

Key Responsibilities

  • Scale & Speed
  • Build out and optimize the India office to support rapid growth of US operations.
  • Identify slow points and implement faster, cleaner workflows.
  • Drive a culture of urgency and accountability across teams.
  • Process & Workflow Design
  • Map out processes for sales, operations, finance, installs, and customer lifecycle.
  • Develop SOPs that make complex processes simple, repeatable, and fast.
  • Ensure execution speed without sacrificing quality or compliance.
  • Visualization & Systems
  • Create org maps, pipeline flows, and system diagrams that teams can follow at a glance.
  • Use tools (Lucidchart, Notion, Draw.io, etc.) to bring clarity and alignment.
  • Cross-Department Execution
  • Align India + US operations to ensure seamless handoffs (sales → ops → finance → installs).
  • Hold department heads accountable for KPIs and timelines.
  • Support leadership in turning strategic ideas into day-to-day execution.
  • Team & Vendor Management
  • Oversee a small team of specialists and coordinate with US leaders.
  • Manage outsourced partners, freelancers, and vendors to deliver on time.

Who We’re Looking For

  • A builder + operator who thrives in fast-moving environments.
  • Someone with a consumer-first mindset who understands how speed drives results in B2C.
  • A visual and structured thinker who can simplify complexity.
  • Preferred : MBA or Postgraduate degree in Business Administration, Operations Management, or Strategy.
  • Alternate Fit : Bachelor’s in Engineering, Business, or related fields with significant operations / scale-up experience .

    • Requirements

    Required Skills & Background

  • B2C or D2C operations experience — ideally in residential solar, renewables, or another fast-paced consumer business.
  • Proven ability to build SOPs, workflows, and systems that accelerate business performance.
  • Strong background in process optimization, scaling, and operational excellence.
  • Highly visual communicator able to design org maps, flows, and system frameworks.
  • Comfortable leading across US + India time zones with clear, proactive communication.
  • Track record of speed-focused execution in a scaling environment.

    • Benefits

  • Competitive Salary (INR) aligned with market standards and experience.
  • Performance-based appraisals for achieving growth and operational targets.
  • Career growth & leadership exposure – direct collaboration with the CEO and US leadership team.
  • Cross-border experience – work closely with US operations and gain international exposure.
  • Learning & development support – opportunity to work on SOP design, scaling strategies, and process optimization in a high-growth environment.
  • Collaborative work culture – fast-paced, startup-like environment where your ideas are heard and implemented.
  • Long-term opportunity to grow with a company at the forefront of renewable energy.
    • Create a job alert for this search

    Operation Manager • Sahibzada Ajit Singh Nagar, PB, IN