Customer Relationship Management Specialist

Company Description

Diligent Corp, established in May 2018, is a leading authorized real estate consulting partner based in Bangalore. The company is dedicated to offering unbiased reviews and modest analyses to assist clients in selecting the best properties. Diligent Corp values professional and personal relationships, aiming for growth for both the company and its clients. The company specializes in residential properties, home loan assistance, and home decor and interiors. Diligent Corp is also focused on expanding its network in the corporate market globally, making it flexible for Non-Resident Indians (NRIs) to find a home.

Role Description

This is a full-time on-site role for a Customer Relationship Management (CRM) Specialist located in Bengaluru. The CRM Specialist will be responsible for maintaining and enhancing client relationships, managing CRM data, tracking sales performance, and coordinating with cross-functional teams. The daily tasks include analyzing customer data, communicating with clients, managing sales processes, and supporting project management initiatives.

Qualifications

• Strong Analytical Skills
• Excellent Communication Skills
• Experience in Sales and Customer Relationship Management (CRM)
• Project Management skills
• Ability to work effectively in a team environment
• Proficiency in CRM software and tools
• Bachelor's degree in Business Administration, Marketing, or a related field
• Experience in the real estate industry is a plus

Skills Required

Analytical Skills, Project Management