MS Dynamics Functional Consultant

About the Role :

We're looking for an experienced Microsoft Dynamics 365 Functional Consultant with 4- 8 years of experience to join our team. The ideal candidate will have a proven track record of successfully implementing, configuring, and supporting D365 solutions, with a strong focus on either Finance & Operations (F&O) or Customer Engagement (CE) modules. You'll work closely with clients to understand their business processes, translate them into functional requirements, and deliver tailored D365 solutions that drive efficiency and growth.

Responsibilities :

• Requirements Gathering : Conduct workshops and interviews with clients to understand their business processes, challenges, and goals. Document and analyze functional and non-functional requirements.
• Solution Design & Configuration : Translate business requirements into a comprehensive solution design. Configure D365 modules and features to meet client needs, including security roles, workflows, business rules, and forms.
• Implementation : Lead and participate in all phases of the implementation lifecycle, from project planning and analysis to go-live and post-implementation support.
• Testing & Training : Develop and execute test plans (e.g., UAT, regression testing) to ensure the solution meets all requirements. Create training materials and conduct user training sessions to ensure a smooth transition and user adoption.
• Support & Maintenance : Provide ongoing support for D365 applications, troubleshoot issues, and manage system updates and enhancements.
• Collaboration : Work effectively with technical teams, project managers, and business stakeholders to ensure successful project delivery.
• Documentation : Maintain clear and concise documentation of all configurations, customizations, and processes.

Key Skills & Qualifications :

(ref : hirist.tech)