Location : Jaipur, RJ, IN
Areas of Work : Sales & Marketing Job Id : 12778
Executive N - SERVICES JAIPUR
Objective
Lead the team of Customer Associates & Sales Associates in the region / allocated territory to ensure their performance in terms of delivering value, adherence to processes and guidelines at the sites, driving the usages of key / focus products at the sites, interact and manage dealers as and when required. Reporting of data as required to SSE, UH & central function.
Main Responsibilities
- Monitoring daily updates of all activities on the Paint Assist app.
- Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA).
- Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives
- Prompt updation of records of the new joinees / exits at a CA / SA level to SSE
- In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring.
- Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning.
- Approving business entries into the application post appropriate checks & validation.
Other Responsibilities
Undertake regular trainings for faster adoption of updated features of the business appCo-ordinate with CA and contractors and ensure their attendance in all contractor training programs.Scope of Work
A ) People Management Scope (Range of no. of Direct / Indirect Reports) :
Performance of Customer associates / Sales AssociatesCo-ordination with trainer, TA, TSE & SSE for contractor training needs.Co-ordination with DA, CC & SD for focused product requirements and leadsc) Geography Coverage (Country-wide / State-wide / Area-wide)
d) Corporate Coverage (Company-wide / Business Unit or Function-wide / Sub-function-wide / Other) : NA
Key Interactions
Internal : Customer associates, Sales Associates, Colour consultants, Designer Associate, Senior Sales Executive, Unit Head, Technical Associate, Technical Sales Executive.
External : Customers, Store owner, contractors, other influencers.
Role Requirements
Qualifications Essential :
Graduate Degree in any stream (BA / B.Sc. / B.Com / BBA / BBM / BMS)Minimum of 50% marks throughout education without any backlogsGraduation must be through a full time courseApplicants with an Engineering background (B.Tech / B.E. / Diploma / B.Pharma) will not be consideredDesired : Candidates with MBA / PGDM in Sales and Marketing
Desired : 1-2 years of experience in sales function in any organization
Functional Competencies
Fluency in English, Hindi & local languageExcellent communication and people skillsShould have a working knowledge of MS Excel, MS Word, MS PowerpointBehavioral Competencies
Willingness to work in a retail environment and engage with clients across age and income groups for 8.5 hours a day and 6 days in a week. Extensive travelling across the region.Be diligent and ensure timely attendance / completion of all programs and modules designed by for training and development of customer associates.Additional Requirements
Should have a two-wheeler with valid driving licence.Should have an android phone with latest updated operating systemAge to be between 26 - 30 YearsSkills Required
Ms Excel, Ms Powerpoint, Ms Word