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sales engineer job description involves acting as a technical expert and consultant for potential clients, understanding their needs, and demonstrating how a company's complex products or services can solve their problems. Key responsibilities include providing technical support, delivering product demonstrations and presentations, customizing solutions, providing pre-sales and after-sales support, working with product development, and meeting sales targets.
Key Responsibilities : Technical Expertise : Act as the primary technical resource for the sales team, with deep knowledge of the company's products, services, and their technical applications. Customer Needs Assessment : Work with clients to identify their technical requirements and challenges. Product Demonstrations & Presentations : Develop and deliver technical presentations, demonstrations, and training to prospective and existing customers. Solution Development : Design and propose technical solutions that align with customer needs, often customizing products or services. Sales Support : Collaborate with sales executives and other technical experts to execute strategic deals and support the sales process. Client Relationship Management : Build and maintain relationships with clients, acting as a trusted advisor for technical and business needs. After-Sales Support : Provide technical assistance and troubleshooting for installed products and recommend upgrades to customers. Feedback to Product Teams : Communicate customer requirements and feedback to product development and engineering teams to improve offerings. Key Skills & Qualifications : Strong technical background and problem-solving abilities.Excellent communication and presentation skills, including the ability to explain complex technical information to non-technical audiences.Deep understanding of customer requirements and business needs.Ability to manage client accounts and negotiate contracts.Strong interpersonal and customer service skills.Typical Industries : Sales engineers are often found in industries that sell complex technical products, such as technology, manufacturing, engineering, and telecommunications.
Skills Required
Client Relationship Management, Solution Development, Technical Presentations, Sales Support
Mechanical Engineer • Indore, India