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Associate Director

Associate Director

Knack RCMMohali district, India, India
2 hours ago
Job description

Role Overview

The Associate Director – Anesthesia Coding will lead and manage the anesthesia coding vertical, ensuring accuracy, compliance, operational efficiency, and strong client relationships. This leader will be responsible for driving performance, mentoring managers & teams, and supporting overall business growth for the anesthesia domain.

Key Responsibilities

Strategic Leadership

  • Provide end-to-end leadership for the Anesthesia Coding division.
  • Create and execute strategies to improve quality, productivity, and coding accuracy.
  • Work closely with senior leadership to support business expansion and client deliverables.

Operational Management

  • Oversee daily operations across all anesthesia coding teams (coders, SMEs, QA, Team Leads, Managers).
  • Implement best practices, coding standards, and compliance guidelines (CPT, ICD-10, ASA, payer-specific).
  • Monitor SLA adherence, turnaround time (TAT), and coding quality metrics.
  • Manage team workflows and ensure effective resource allocation.
  • People & Performance Management

  • Lead, mentor, and develop teams of senior coders, TLs, and managers.
  • Conduct performance reviews, identify skill gaps, and implement training plans.
  • Drive a culture of accountability, compliance, and continuous improvement.
  • Client Relationship Management

  • Act as senior escalation point for client communication and issue resolution.
  • Work with clients to understand evolving guidelines and project requirements.
  • Support onboarding of new client transitions in the anesthesia domain.
  • Compliance & Quality

  • Ensure all anesthesia coding is compliant with CMS, AMA, payer guidelines, and internal QA standards.
  • Review audit findings and implement corrective action plans.
  • Maintain up-to-date expertise in anesthesia CPT codes, modifiers, time-based billing rules, and pain management procedures.
  • Required Skills & Experience

  • 10–15+ years of medical coding experience with strong anesthesia domain expertise.
  • Minimum 5 years in a leadership role managing large teams (TLs, Managers, QA).
  • Strong understanding of Anesthesia CPT codes, ASA guidelines, time units, QS / QX / QK modifiers, Pain Management procedures, etc.
  • Proven track record of improving quality and operational KPIs.
  • Excellent communication, stakeholder management, and decision-making skills.
  • Why Join Us

  • Opportunity to lead a high-growth, specialized coding vertical.
  • Direct impact on strategic decision-making and organizational growth.
  • Work with a stable, trusted, and expanding RCM organization.
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    Associate Director • Mohali district, India, India

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