Technical Program Manager

Position Overview :

We are looking for a seasoned Technical Program Manager to lead pivotal technical initiatives driving end-to-end execution within our Digital Experience Organization. This role demands a strategic thinker with robust experience in program management and a knack for steering cross-functional teams toward success. You will report to the Director of Technical Programs partnering with Product, Engineering, Architecture, Marketing, Analytics and Design. You will be accountable for the delivery of technical programs and initiatives, including planning, execution, risk management, dependency management, and stakeholder alignment. To be successful in this role, you possess a blend of technical expertise, business acumen and a strong capacity to build and develop relationships across different teams and organizational levels.

Responsibilities :

• Develop and maintain project plans across multiple technical teams and to provide greater transparency to program status, assignments, dependencies, and outcomes for all program.
• Partner with other SMEs to simplify the technically complex, and drive well-educated data-driven decisions across product, engineering, design, and data science representatives.
• Partner in defining the outcomes, deliverables, milestones, and dependencies of the programs.
• Drive alignment of cross-organization initiatives through outcome planning, dependency management, and impediment removal.
• Identify and communicate project risks and partner with your cross functional team to mitigate conflicts and resolve issues.
• Demonstrate excellent judgment, anticipate bottlenecks, lead escalations, make tradeoffs, and balance business needs versus technical constraints.
• Support and facilitate roadmap planning and prioritization for each quarter and fiscal year.
• Manage day-to-day project activities, meetings, and communication plans to ensure critical project milestones and objectives are met.
• Organize, facilitate and execute user acceptance testing (UAT) sessions to ensure optimal success of product releases on time and with quality.
• Partner with other TPMs, multiple stakeholders and technology leaders in determining the best technical implementation methods.
• Demonstrate excellent judgment, anticipate bottlenecks, lead escalations, make tradeoffs, and balance business needs versus technical constraints.
• Plan and ensure delivery by engaging with engineering leadership and teams to build and track clear delivery plans.
• Update and communicate program progress across organizational boundaries and levels from individual contributors to senior executive.

Additional Job Description :

Ideal Candidate :

Minimum Qualifications :

Key Benefits

Skills Required

Confluence, Agile Methodologies, Asana, Jira