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Senior Staff Engineer, CRM-Salesforce

Senior Staff Engineer, CRM-Salesforce

NagarroIndia
12 hours ago
Job description

Job Description

REQUIREMENTS :

  • Total experience 10+ years.
  • Strong experience in Salesforce Lightning Customization, Sales Cloud, Service Cloud and Salesforce Workflow.
  • Proficiency in Apex, Aura Lightning, and Salesforce configurations.
  • Experience in Salesforce system architecture and end-to-end implementation.
  • Strong knowledge ofVisualforce, Apex Classes, Apex Web Services, and API integrations.
  • Expertise in OAuth 2.0, REST APIs, SOAP, and Salesforce Flows.
  • Solid understanding of CRM system design and how Salesforce modules integrate into broader solutions.
  • Hands-on experience with Salesforce Lightning Design System (SLDS).
  • Proficiency in programming languages such as Java, JavaScript, and XML for CRM development.
  • Experience creating AI-based demos and leveraging Einstein AI capabilities.
  • Strong deployment knowledge and ability to configure Workflow Alerts, Actions, and Approval Process.
  • Hands-on experience in LWC (Lightning Web Components) design and development.

RESPONSIBILITIES :

  • Collaborate with business stakeholders, data architects, and analysts to understand customer needs and establish the SFMC ecosystem as a scalable and cost-effective solution.
  • Create implementation plans for new and existing clients, ensuring alignment with technical and business requirements.
  • Write and review design documents detailing architecture, framework, and high-level design for developers.
  • Review architecture and design for extensibility, scalability, security, design patterns, user experience, and NFRs, ensuring best practices are followed.
  • Work with Solutions Engineers to understand customer challenges and conduct architecture and solution workshops.
  • Develop technical integration approaches, including data flow and architectural diagrams / visuals.
  • Present the Salesforce Marketing Cloud technology infrastructure, demonstrating familiarity with platform capabilities, security, and integrations.
  • Lead scaling efforts by developing best practices, repeatable solutions, and tools to support solution engineering.
  • Guide customers and colleagues in deploying emerging technologies to drive business value.
  • Carry out POCs to validate suggested designs / technologies against requirements.
  • Mentor team members and enable alignment with SFMC best practices and methodologies.
  • Participate in product, sales, and procedural training and certification to remain effective in the role.
  • Qualifications

    Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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