Deputy Manager – Field Sales

ABOUT MARKETING & SALES DEPARTMENT

The Marketing & Sales division at DHL Global Forwarding serves as a crucial link between clients and various operational and product departments. Its primary objectives include acquiring new business opportunities while also ensuring the retention of existing clientele.

JOB SUMMARY

As an integral part of Sales Team, an individual holds a pivotal role in driving business growth and fostering client relationships. Responsible for both acquiring new accounts and nurturing existing ones, this role involves meticulously managing the sales cycle from lead generation to conversion. With a keen understand ing of customer needs and industry trends, the incumbent leverages their expertise to tailor solutions that align with client requirements, thereby contributing to the overall success and expansion of the company's market presence.

KEY RESPONSIBILITIES

Sales Cycle Management

• Assume ownership of the entire sales process, from lead generation to conversion of opportunities.
• Facilitate the completion of sales transactions by ensuring seamless payment processes.
• Maintain an organized and efficient sales pipeline to achieve personal and team targets.
• Utilize DHL's Sales 360 tool to enhance the overall sales efficiency.

Customer Relationship Management

COMPETENCIES

Functional Competencies

Behavioural Competencies

WHO CAN APPLY

Must Have

Preferred

Skills Required

Customer Relationship Management, sales cycle management , Product Knowledge