Sr Software developer

Hiring for Sr Software developer | Remote | Contract

Role : Sr Software developer

Duration : Contract

Remote

Required Skills :

Possess strong problem solving and communication skills. Must be able to articulate an issue, identify solution options, and communicate the best course of action to the client; document the solution requirements and features in a Statement of Work for customer review and acceptance.

A self-starter with the ability to work independently and manage time effectively; able to switch between several projects / tasks in a given week.

The ability to work with a client to gather and document business requirements, determine level of effort for a project, and accurately estimate development and delivery timelines.

A working knowledge of call center technology (Genesys, Avaya, Cisco, Aspect, etc.) with a good understanding of computer telephony concepts and terminology.

An understanding of cloud-based technologies (AWS, SaaS, PasS, etc.) and web-based API interfaces (SOAP, REST, AJAX, WebSockets, etc.)

Proficiency in using Unix-based operating systems.

Qualifications :

5 or more years’ experience in application or integration software development related to Computer-Telephony Integration (CTI) with systems such as Cisco ICM / UCCE, Genesys, or Ayava.

3 or more years’ development experience in web-based applications (HTML5, JavaScript) and associated tooling such as jQuery, Backbone.js, Bootstrap, Require JS, Ext JS, Marionette, etc.

1 or more years’ experience with web application hosting services such as Heroku, OpenShift, or self-hosted Node.js services.

Experience integrating to CRMs, Marketing Automation, or Lead Management solutions such as Salesforce, MS Dynamics, NetSuite, Oracle Service Cloud, Desk.com, Zendesk, Velocify, etc.

BA / BS degree or equivalent work experience is required.