Sr. Service Manager - Inverter
ConfidentialMumbai30+ days ago
Job descriptionOversee after-sales service operations across solar inverter products Develop and implement efficient service processes and policies Prioritize and manage customer service requests for quick resolution Address and resolve escalated customer complaints effectively Build and maintain strong relationships with clients to enhance service experience Monitor service quality and identify areas for continuous improvement Coordinate with internal teams to ensure seamless service delivery Prepare and review service performance reports to support decision-making
Skills Required
Client Relationship Management
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Sr Manager • Mumbai