Employee Relations & Engagement Specialist

About the Company :

The Bower School of Entrepreneurship is a pioneering institution dedicated to empowering the next generation of leaders and innovators. Known for its 3-year undergraduate program in entrepreneurship, Bower has expanded its offerings to include K12 programs for school students, fostering entrepreneurial skills at an early age, and Executive programs for working professionals, helping industry leaders stay ahead in a dynamic business environment.

With a focus on experiential learning, mentorship, and innovation, Bower provides a comprehensive ecosystem to nurture entrepreneurial mindsets, bridging education with real-world application across diverse age groups and professional stages.

Job Title :

Human Resources Specialist

Department : HR

Location : Hyderabad

Employment Type :

Full-Time - Work from Office

Reporting To :

CEO / Founder’s Office

Job description :

The Human Resources Specialist will play a critical role in shaping and managing the HR operations of the Bower School. This individual will focus on creating a positive work culture, driving employee

engagement, and supporting the organization’s strategic growth.

Key Responsibilities :

Recruitment & Talent Acquisition

Develop and implement recruitment strategies to attract top talent.

Oversee end-to-end hiring processes, including job postings, screening, interviewing, and onboarding.

Employee Relations

Serve as the primary point of contact for employee queries and concerns.

Foster a positive and inclusive work environment by addressing workplace issues and promoting team collaboration.

Training & Development

Identify training needs and organize skill development programs for employees.

Assist in creating career progression plans for employees across departments.

HR Operations

Maintain accurate employee records and ensure compliance with labor laws and regulations.

Administer payroll, leave policies, and employee benefits.

Performance Management

Implement and manage performance review systems.

Work closely with department heads to set and track employee goals.

Employee Engagement

Plan and execute engagement activities such as team-building events, wellness programs, and recognition initiatives.

Monitor employee satisfaction and suggest improvements.

Policy Development & Compliance

Develop and update HR policies and procedures.

Ensure compliance with legal and regulatory standards in all HR operations.

Workplace Culture & Diversity

Promote diversity, equity, and inclusion initiatives within the organization.

Champion the company’s core values and mission.

Key Performance Indicators (KPIs) :

Recruitment & Hiring

Time to Hire : Average number of days to fill a vacant position.

Offer Acceptance Rate : Percentage of job offers accepted by candidates.

Quality of Hire : Measured by new hire performance and retention within the first year.

Employee Retention

Employee Turnover Rate : Percentage of employees leaving the organization within a specific period.

New Hire Retention Rate : Percentage of employees staying with the company after 6 months or 1 year.

Employee Engagement & Satisfaction

Employee Satisfaction Score : Measured through regular employee surveys and feedback.

Participation Rate : Percentage of employees participating in engagement or wellness programs.

Net Promoter Score (NPS) : Employee willingness to recommend Bower as a great place to work.

Training & Development

Training Completion Rate : Percentage of employees completing assigned training programs.

Employee Skill Improvement : Post-training assessments or manager feedback on skill enhancement.

Compliance & HR Operations

Policy Compliance : Number of compliance breaches or issues reported.

HR Process Efficiency : Time taken to resolve queries, update records, or process payroll and benefits.

Accuracy Rate : Percentage of error-free HR operations (payroll, employee records, etc.).

Performance Management

Goal Alignment Rate : Percentage of employees with clearly defined and measurable goals.

Performance Review Completion : Percentage of employees undergoing timely performance evaluations.

Diversity & Inclusion

Diversity Metrics : Percentage of underrepresented groups in the workforce.

Inclusion Index : Employee perception of inclusivity and belonging (measured via surveys).

Strategic Contributions

Implementation Rate of HR Initiatives : Percentage of HR projects or initiatives delivered on time.

Cost Per Hire : Total recruitment cost divided by the number of hires.

Required Qualifications :

Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

2-5 years of HR experience, preferably in education or startups.

Certifications like SHRM-CP or PHR are a plus.

Key Skills & Competencies :

Strong interpersonal and communication skills.

Excellent organizational and problem-solving abilities.

Knowledge of HR laws, regulations, and best practices.

Experience with HR software and tools - Zoho.

Ability to handle sensitive information with confidentiality.

Key Attributes :

Empathy : Ability to understand and address employee concerns while fostering a supportive work environment.

Adaptability : Thrives in a dynamic, fast-paced environment with evolving priorities.

Attention to Detail : Ensures accuracy and compliance in HR operations and documentation.

Strong Work Ethic : Demonstrates reliability, initiative, and commitment to organizational goals.

Collaborative Mindset : Works effectively with cross-functional teams to drive HR initiatives.

Proactive Problem-Solver : Anticipates challenges and provides timely, practical solutions.

Confidentiality : Maintains discretion in handling sensitive employee and company information.

Results-Oriented : Focused on achieving measurable outcomes in recruitment, retention, and engagement efforts.