Manager - Investor Services Shift : 12 : 30 PM to 9 : 30 PM
Work Location : Work from Office in Bangalore
Job Description - Investor Services
The Investor Services team is charged with providing a best-in-class service to both our clients and their investors.
Primary Responsibilities :
- Responsible for financial transaction processing (subscription, redemption, transfer, switches, redemption wire payment, distribution wire payment) and non-financial activities (new investor creation, contact creation, static data maintenance, statement distribution, audit confirm creation, responding to investor / client queries, multiple time bound projects).
- Perform Anti-Money Laundering checks in compliance with the laws and regulations of the investment funds jurisdiction(s)
- Follow up with investors for missing information, ensuring AML / KYC records are complete
- Ensure monthly and quarterly client deliverables are achieved within the agreed SLA.
- Prepare redemption and / or distribution wire payments
- Prepare and distribute contract notes and transaction confirmation statements
- Ensure all internal controls and compliance procedures are properly implemented.
- Identifying any unusual or potentially suspicious transaction activity and report / escalate them in accordance with policy and guidelines detailed in relevant operating procedures.
- Take active role in performing error analysis, agreeing on remedial action plan & implementing agreed controls.
- Ensure continuous quality improvement.
- Identify scope for process improvements on an ongoing basis.
- Demonstrate positive leadership and people management skills and the ability to work well with others, individually and within a group.
- Proactive self starter
- Ability to multitask and work under time constraints without compromising on quality.
- Candidate should be open to work in North American shift hours as needed by the business.
Academy and Experience Required :
Candidate must have a university degree.Minimum 2 years of relevant work experienceFluency in writing and speaking English.MS office products (Excel, Word, PowerPoint, Mail Merge, Macros)Strong investor services experience required.Exposure to Hedge fund, Private Equity or Real Asset funds(ref : iimjobs.com)