Install, administer, and maintain hardware, system software, networking, accounts, and security measures on VMWare configuration.
Diagnose and correct system issues, whether these be issues with correct operation or performance.
Reinstate integrity of system as quickly as possible following an outage in order to minimize downtime.
Triage and solve user-submitted tickets, especially when they relate to the infrastructure.
Track resource usage using monitoring and queuing software.
Actively participate in Knowledge Management by creating new technical documents.
Patch system firmware and software as needed.
Peer assistance is an added trait.
What you need to bring :
Technical Skills :
Demonstrated expertise with Linux system administration, including OS, networking, storage, and security.
Expertise with high-speed networking such as InfiniBand and 10 / 40 Gigabit Ethernet.
Expertise with high speed file transfer tools such as file catalyst
Familiarity with large storage systems
Some experience in scripting language
Proven expertise in Hypervisor
Knowledge of Horizon is preferred
Experience with Linux clusters
Troubleshooting Knowledge on ESXi and vCenter performance issues.
Knowledge on Virtual Machine snapshots and VMware VDP
Understanding of VMware Site Recovery Manager for disaster recovery
Business Skills :
Demonstrate strong written and verbal communication skills.
Interacting and collaborating across different technology teams within HPE.
Must work towards achieving HPE’s vision for our customers.
Affinity and a thorough understanding of support processes defined within HPE.
Ability to work in a 24x7 environment in rotation shifts
Exhibit “Customer First and Customer Last Attitude” consistently.
Ability to drive cases to closure and provide Case Summary.
Demonstrate high level of technical & communication skills.
Takes responsibility for end-to-end problem ownership and its solutions.
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Computing • Bengaluru, KA, IN
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