Talent.com
Academic Counselor

Academic Counselor

UnacademyRepublic Of India, IN
6 days ago
Job description

About Us

Unacademy is India’s largest learning platform, built with a mission to democratize education for every learner.

What began as a humble YouTube channel has evolved into a robust education ecosystem that brings together

top educators, high-quality content, and cutting-edge technology.

We serve millions of learners across the country, empowering them to succeed in competitive exams, pursue

professional upskilling, and build strong academic foundations. With a deep commitment to learner success,

Unacademy is redefining how India learns — one student at a time.

Position : Academic Counsellor

Employment Type : Full-Time

Role Overview

We are looking for a motivated and customer-focused Academic Counsellor to join our team and drive student

engagement and enrolment.

As an Academic Counsellor, you will play a critical role in helping students make informed decisions about their

education, guiding them through our offerings, and building strong relationships to ensure satisfaction and

retention.

Key Responsibilities

  • Prospect and Lead Generation : Identify and research potential students, clients, and target markets.

Generate leads through various channels, including online research, networking, and outreach.

Collaborate with local schools and communities.

  • Student Counselling : Engage with prospective students in-person and over the phone to understand their

    • academic background, career objectives, and learning preferences.

  • Enrolment Assistance : Assist students with the enrolment process, including course selection, fee

    • payment, and registration. Follow up with potential leads and encourage them to join our programs.

    Client Relationship Management : Build and maintain strong relationships with students, parents, and

    other stakeholders. Understand individual needs and recommend appropriate solutions. Provide

    exceptional service to ensure satisfaction.

  • Sales and Revenue Growth : Develop and execute strategies to achieve enrollment and revenue targets.

    • Prepare and deliver persuasive presentations to students and parents. Negotiate and close enrollments

    effectively.

  • Market Analysis : Stay updated on industry trends, student preferences, and competitor activities. Analyze

    • data to identify new business opportunities.

  • Reporting and Documentation : Maintain accurate records of student interactions, sales activities, and

    • follow-ups. Prepare regular reports and forecasts for management.

  • Collaboration : Work closely with the sales, academic, and operations teams to achieve collective goals.

    • Provide feedback to the product and academic teams based on student insights.

    Requirements

  • Bachelor’s degree in Business, Marketing, Education, or a related field (Master’s degree preferred)
  • Minimum 1 year of proven experience as an Academic Counsellor or in the EdTech / education industry
  • Strong understanding of education products and services
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to work independently as well as collaboratively in a team environment
  • Proficiency in using CRM software and other sales tools
  • Self-motivated with a customer-first mindset and a result-oriented approach

    • Why Join Us?

    Join India’s largest and most impactful learning platform where you can lead high-growth centres, shape

    student experiences, and work in a collaborative, innovation-driven environment with opportunities to grow

    into senior leadership roles

    Create a job alert for this search

    Academic Counselor • Republic Of India, IN