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AI Engagement Manager
AI Engagement ManagerPeople Prime Worldwide • Trivandrum, Kerala, India
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AI Engagement Manager

AI Engagement Manager

People Prime Worldwide • Trivandrum, Kerala, India
2 days ago
Job description

Job Tittle : AI Engagement Manager

Experience : 10-14 yrs

Location : Bengaluru

Job mode : contract to hire

Work mode : Hybrid

Need Immediate joiner

Job Description

As an AI Engagement Manager, you're highly skilled at leading customer engagements – identifying and documenting business use cases, mapping them to Adobe solutions, and driving fast time to measurable value. You are a hands-on product owner and customer leader at heart with expertise and experience in business consulting, digital strategy, agile pod-based software development, enterprise software, AI / ML, cloud deployments, and data integration. If you thrive in start-up environments—scaling products from prototype to production, pushing innovative research into real-world use cases, and owning product & business outcomes—you’ll fit right in here!

You'll do this by : Customer Leadership

  • Drive enterprise-scale creative and marketing operations transformations using Adobe's Generative AI solutions as catalyst for organizational change
  • Establish trusted advisor relationships with key customer collaborators by demonstrating deep expertise in generative Al applications and digital strategy aligned to the customer’s business and objectives
  • Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness.
  • Build trust, confidence, and advocacy for the project / program team
  • Build executive communication cadences that showcase progress and value, and maintain enthusiasm for GenAI transformation efforts within a governance framework

Product Leadership

  • Develop comprehensive GenAI and digital transformation strategies using Adobe's generative Al technologies / first-party models and third-party models to solve complex business challenges for enterprise customers
  • Collaborate with customer executives to define use cases, build requirements and specifications for Forward Deployed Engineers and Architects, lead solution configuration and deployment, drive adoption, and ensure business value realization.
  • Facilitate workshops and strategic planning sessions to help customers identify high-impact opportunities for generative AI implementation
  • Design scalable frameworks that integrate generative AI capabilities into customers’ existing technology ecosystems and workflows
  • Create proof-of-concept implementations that demonstrate the transformative potential of first-party and third-party AI offerings
  • Value Realization and Adoption

  • Partner with C-suite executives to articulate vision, establish success metrics, and secure ongoing commitment for transformation initiatives
  • Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization
  • Drive solution adoption through enablement sessions and demonstrations. Partner with Customer Success Managers and Enablement resources for comprehensive plans.
  • Core Skills :

  • 4-10+ years experience (based on level) in business consulting, digital strategy, agile pod-based software development lifecycle, enterprise software, AI / ML, cloud deployments, and data integration.
  • Customer-Centricity : Always prioritizing the customer and their needs and expectations first in everything you do. You are outstanding at creating a culture of customer-centricity among your team and your extended ecosystem.
  • Proven track record of leading successful digital transformation initiatives for enterprise clients in multiple industries
  • Have a product & human-centric approach – be the intersection among business, strategy, design, and technology.
  • Passion for AI and understanding of Adobe Creative Cloud, Express, Firefly, Firefly Services solutions, and GenStudio for Performance Marketing for the creation of content.
  • Knowledge of Adobe Experience Cloud solutions preferred
  • Prior experience as Director of Creative Studio, Operations or Agency is a plus.
  • Experience leading projects in Agile Scrum and commanding knowledge of various project and process applications (i.e., SharePoint, Jira, Workfront, Miro, Confluence, AI tools).
  • Ability to be adaptable and flexible as a product offering and GTM evolves
  • Exceptional communication skills with ability to translate technical concepts into business outcomes for executive audiences
  • Strong analytical thinking with experience in quantifying business impact of technology investments
  • Demonstrated ability to navigate complex organizational dynamics and drive consensus among diverse stakeholders
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    Engagement Manager • Trivandrum, Kerala, India

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