Product Analyst (Fintech)

Roles & Responsibilities

• Take ownership of the product roadmap by understanding the end customer's problems and identifying areas to create value.
• Conceptualize and build new products & features which are accurate, scalable, and impactful.
• Work closely with software engineers and turn requirements into wireframes, specifications, and user stories.
• Collaborate with the tech team to build aspects of a digital NBFC where origination through collection is technology-driven.
• Promote the app launch across multiple social media platforms, define marketing strategies, and ensure the success of the digital journey.
• Define product vision, strategy, and own product KPIs.
• Manage product releases by collaborating with technology, design, and QA teams.
• Define and build strong product insights through consistent customer engagement and market research, contributing to the product vision.
• Evaluate market competition and position the product line to appeal to the user.
• Analyze product performance post-launch and iterate to continuously improve the product experience.
• Work cross-functionally with stakeholders across sales, marketing, business, customer support, and engineering teams.
• Own the product roadmap for your team, setting priorities backed by data and customer feedback.
• Act as the voice of the customer and ensure a high-quality customer experience.

Skills Required

Qa, Customer Engagement, Market Research, Ms Office, Team Management