Senior Manager - Billing (Healthcare)

We're seeking an experienced, results-oriented Senior Manager - Billing to oversee end-to-end hospital billing operations, ensure revenue integrity, and maintain compliance with established policies and healthcare financial standards. The role requires a sharp understanding of patient billing workflows, coordination across clinical and non-clinical departments, and a strong focus on accuracy, timeliness, and customer satisfaction. The incumbent will be responsible for supervising billing executives, managing the department's daily operations, driving process efficiency, and supporting digital transformation initiatives to improve transparency and control.

Key Responsibilities

1. Billing operations

• Supervise and monitor the day-to-day operations of the billing unit, including OPD, IPD, Emergency, Diagnostics, and Corporate billing.
• Ensure correctness of billing entries, charge capture, consultant fees, consumables, packages, discounts, and settlements.
• Review all patient discharge bills before final submission to ensure accuracy and completeness.
• Monitor TAT (Turnaround Time) for bill closure and address discrepancies proactively.

2. Revenue and audit compliance

3. Coordination

4. Stakeholder communication

5. Process improvement initiatives

6. Reporting & MIS

Desired qualifications and experience :

Key competencies :