[1200000.0 to 2400000.0 ₹ per year] Process Associate

Job Description

Company : PCS Global Group

Location : Ahmedabad, India (Work from Office)

Shift Timing : 4 : 00 AM to 1 : 00 PM

Experience : 2+ years preferred

About the Role

PCS Global Group is looking for a responsible and proactive Operations & Automation Executive to support logistics, accounts, and administrative workflows while ensuring seamless communication with clients and internal teams. The ideal candidate will be process-oriented and detail-focused, with excellent communication skills to handle client interactions, follow-ups, and documentation effectively.

Key Responsibilities

• Coordinate with clients and team members to ensure timely communication and task completion.
• Draft, review, and send professional emails to clients and assist in client interactions over calls.
• Assist in managing invoices, arrears tracking, documentation, and reporting for logistics and accounts workflows.
• Support administrative processes by tracking tasks and maintaining standard operating procedures.
• Identify gaps, data mismatches, or process inefficiencies and suggest improvements.
• Learn new tools, systems, and workflows quickly to enhance operational efficiency.
• Handle sensitive data with confidentiality, responsibility, and attention to detail.
• Support problem-solving efforts and follow up with clients and team members as needed.

What We're Looking For

Why Join PCS Global Group?

Work 5 days a week with a structured schedule

Hands-on experience in logistics, accounts, and client communication

Stable, long-term career with opportunities for learning and advancement

Supportive environment with a focus on process excellence

Enhance both technical and communication skills through real-world experience

Job Types : Full-time, Permanent

Pay : ₹16, ₹32,542.57 per month

Benefits :

Application Question(s) :

Location :

Work Location : In person