Talent.com
This job offer is not available in your country.
▷ (Apply Now) Client Partner

▷ (Apply Now) Client Partner

Bits In GlassPune, Maharashtra, India
5 hours ago
Job description

Title : Client Partner

Location : Pune

Job Title : Client Partner / Client Success Manager

Job Summary :

We are seeking an experienced Client Partner / Client Success Manager to drive business growth, foster strong client relationships, and ensure exceptional service delivery. The ideal candidate will have a proven track record in managing global clients, preferably in the IT services sector, with experience in GCC (Global Capability Center) environments.

Key Responsibilities :

  • Build and maintain strong relationships with key decision-makers (CXO, VP, Director levels) to understand client needs, address concerns, and identify opportunities for growth.
  • Identify and pursue opportunities to upsell and cross-sell services to existing clients, driving revenue growth and expansion.
  • Increase client engagement through regular interactions, meetings, and feedback sessions to ensure client satisfaction and loyalty.
  • Collaborate with Delivery Managers and HR teams to ensure internal teams are aligned with client needs, and performance metrics are met.
  • Work with technical teams to resolve client issues and incidents promptly, ensuring services are delivered according to agreed service definitions and SLAs.
  • Conduct thorough needs analysis to understand client requirements and develop tailored solutions to meet their needs.

Requirements :

  • 15 years of experience in IT services sector, with at least 8 years of experience in managing BFSI clients.
  • Experience working in Global Capability Centers (GCCs) is essential.
  • Experience in Enterprise SaaS solutions is preferred.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Team Player : Strong team player with the ability to collaborate with cross-functional teams.
  • Company Description : Bits in Glass - India

  • Industry Leader :
  • Bits in Glass(BIG) has been in business for more than 20 years. In 2021 Bits in Glass joined hands with Crochet Technologies, forming a larger organization under the Bits In Glass brand to better serve customers across the globe.
  • Offices across three locations in India : Pune, Hyderabad & Chandigarh.
  • Specialized Pega partner since 2017, delivering Pega solutions with deep industry expertise and experience.
  • Proudly ranked among the top 30 Pega partners, Bits In Glass has been one of the very few sponsors of the annual PegaWorld event.
  • Elite Appian partner since 2008, delivering Appian solutions with deep industry expertise and experience.
  • Operating in the United States, Canada, United Kingdom, and India.
  • Dedicated global Pega CoE to support our customers and internal dev teams.
  • Employee Benefits :
  • Career Growth : Opportunities for career advancement and professional development.
  • Challenging Projects : Work on innovative, cutting-edge projects that make a global impact.
  • Global Exposure : Collaborate with international teams and clients to broaden your professional network.
  • Flexible Work Arrangements : Support for work-life balance through flexible working conditions.
  • Comprehensive Benefits : Competitive compensation packages and comprehensive benefits including health insurance, and paid time off.
  • Learning Opportunities- Great opportunity to upskill yourself and work on new technologies like AI-enabled Pega solutions, Data engineering, Integration, cloud migration etc.
  • Company Culture :
  • Collaborative Environment : Emphasizes teamwork, innovation, and knowledge sharing.
  • Inclusive Workplace : Values diversity and fosters an inclusive environment where all ideas are respected.
  • Continuous Learning : Encourages professional development through ongoing learning opportunities and certifications.
  • Core Values :
  • Integrity : Commitment to ethical practices and transparency in all business dealings.
  • Excellence : Strive for the highest standards in everything we do.
  • Client-Centric Approach : Focus on delivering the best solutions tailored to client needs.
  • Create a job alert for this search

    Client Partner • Pune, Maharashtra, India

    Related jobs
    • Promoted
    Client Servicing

    Client Servicing

    ConfidentialPune
    We're seeking a future team member for the role of Senior Associate, Client Service join our Treasury Services Client Services team. This role is located in Pune, MH - HYBRID.In this role, you ll ma...Show moreLast updated: 19 days ago
    • Promoted
    Client Partner

    Client Partner

    Bits In GlassPune, Maharashtra, India
    Job Title : Client Partner / Client Success Manager.We are seeking an experienced Client Partner / Client Success Manager to drive business growth, foster strong client relationships, and ensure exc...Show moreLast updated: 6 days ago
    • Promoted
    Client Advisor-Private Client Group

    Client Advisor-Private Client Group

    Chola SecuritiesPune, Maharashtra, India
    Chennai, Bangalore, Hyderabad, Kolkata, Pune & Delhi.Execute trades on behalf of clients, aligning with their investment strategies and preferences. Provide expert advisory services to enhance portf...Show moreLast updated: 30+ days ago
    • Promoted
    Client Solution Lead-MFG

    Client Solution Lead-MFG

    ConfidentialPune, India
    Collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning. Design and present compelling network solutions that address custo...Show moreLast updated: 21 days ago
    • Promoted
    Kdb Developer _ Investment Banking _Pune

    Kdb Developer _ Investment Banking _Pune

    Atyeti IncPune, Maharashtra, India
    Software programming using Q KDB backend.Work closely with business analysts and trade surveillance users.Adhere to best practices and coding standards. Maintain specification documentation updated,...Show moreLast updated: 11 days ago
    • Promoted
    Client Partner

    Client Partner

    NewVision SoftwarePune, Maharashtra, India
    We are a 9+ year-old IT Consulting & Services firm specializing in Digital Transformation, serving predominantly US-based clients. Pune, Bhopal, Hyderabad, with a growing US presence.CAGR, targeting...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    ▷ Apply Now! Client Partner

    ▷ Apply Now! Client Partner

    NewVision SoftwarePune, Maharashtra, India
    About us : We are a 9+ year-old IT Consulting & Services firm specializing in Digital Transformation, serving predominantly US-based clients. Current Size : 680+ associates across Pune, Bhopal, Hyder...Show moreLast updated: 1 hour ago
    • Promoted
    Client Servicing- Digital

    Client Servicing- Digital

    ConfidentialPune, India
    Seeking an entrepreneurial, growth-oriented, self-starter to be a key contributor in an award-winning Digital Brand Management Agency. The incumbent will be a master communicator with an equal flair...Show moreLast updated: 21 days ago
    • Promoted
    NICE - Specialist - Client Relationship Manager

    NICE - Specialist - Client Relationship Manager

    Nice Interactive Solutions India Pvt LtdPune, India
    At NiCE, we don't limit our challenges.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire ...Show moreLast updated: 30+ days ago
    Senior Client Growth Partner

    Senior Client Growth Partner

    Weekday AIPune, MH, IN
    Quick Apply
    This role is for one of Weekday’s clients.Salary range : Rs 1400000 - Rs 2200000 (ie INR 14-22 LPA).This role will undertake a broad range of tasks such as building customer relationships, business ...Show moreLast updated: 3 days ago
    • Promoted
    Recruiter

    Recruiter

    Antal InternationalPune / Pimpri-Chinchwad Area, India
    We are a leading International Executive Search and Selection business for Mid to Senior level with an existence in the industry for more than 20 years now, headquarters based at London.We are 120 ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    ▷ [Urgent Search] Client Advisor-Private Client Group

    ▷ [Urgent Search] Client Advisor-Private Client Group

    Chola SecuritiesPune, Maharashtra, India
    Location : Chennai, Bangalore, Hyderabad, Kolkata, Pune & Delhi Designation : Equity Advisor Vertical : Private Client Group Roles and Responsibilities : - Execute trades on behalf of clients, alig...Show moreLast updated: 1 hour ago
    • Promoted
    Payment Consultant

    Payment Consultant

    Opus TechnologiesPune, Maharashtra, India
    Must Have : Card Payments with hands-on experience working on Network Tokenization; Issuing and Acquiring knowledge.Nice to have : Money Movement experience. Process Consulting experience of documenti...Show moreLast updated: 6 days ago
    • Promoted
    Channel Partnerships Manager

    Channel Partnerships Manager

    StarApps StudioPune, Maharashtra, India
    Onsite, Baner, Pune (Fixed Sat / Sun off).Swatch King is a leading Shopify app helping 25,000+ merchants, including Shopify Plus and enterprise clients, enhance their online stores with beautiful and...Show moreLast updated: 11 days ago
    • Promoted
    NICE - Senior Specialist - Client Relationship Manager

    NICE - Senior Specialist - Client Relationship Manager

    Nice Interactive Solutions India Pvt LtdPune, India
    Client Relationship Manager At NiCE, we don't limit our challenges.We set the highest standards and execute beyond them.And if you're like...Show moreLast updated: 30+ days ago
    • Promoted
    LotusFlare - Manager - Client Engagement

    LotusFlare - Manager - Client Engagement

    Lotusflare Technologies LLPPune, India
    LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley.Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make aff...Show moreLast updated: 8 days ago
    Client Engagement Manager

    Client Engagement Manager

    LotusFlare, Inc.Pune, IN
    Quick Apply
    LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley.Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make aff...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Salesforce Developer

    Senior Salesforce Developer

    EVERSANAPune / Pimpri-Chinchwad Area, India
    At EVERSANA, we are proud to be certified as a Great Place to Work across the globe.We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is commi...Show moreLast updated: 5 days ago
    • Promoted
    Crypto-Native Project / Account Manager

    Crypto-Native Project / Account Manager

    Big Block TheoryPune, IN
    We're a Web3 media marketing agency partnering with top influencers and brands.Join our mission to empower Web3 brands by managing client relationships, driving campaigns, and ensuring seamless del...Show moreLast updated: 12 days ago
    • Promoted
    Associate, Client Processing Representative I

    Associate, Client Processing Representative I

    ConfidentialPimpri, Pune, India
    At BNY, our culture allows us to run our company better and enables employees' growth and success.As a leading global financial services company at the heart of the global financial system, we infl...Show moreLast updated: 21 days ago