About Scribido Campus
Scribido Campus, founded in 2014, is an organisation that offers Schools and School students various products and services, which are both academic and non-academic in nature.
Role Overview
As our General Manager, you will own end-to-end client relationships, drive revenue growth, and oversee the successful delivery of our programs. You will be the bridge between our business objectives and operational execution—managing a small team, nurturing key accounts, and identifying new business opportunities.
Key Responsibilities
Client Relationship Management :
Serve as the primary point of contact for institutional and corporate clients; build trust, anticipate needs, and ensure world-class service delivery.
Business Development :
Identify, pitch, and close new partnerships with schools, colleges, corporations, and individual clients to achieve revenue targets.
Team Leadership :
Recruit, train, and mentor a lean client-servicing team and freelance trainers; set performance goals and conduct regular reviews.
Program Delivery Oversight :
Coordinate with content designers, trainers, and operations to ensure on-time, high-quality workshop and course delivery.
Strategic Planning & Reporting :
Develop quarterly business plans, forecast revenues, track KPIs (enrollment numbers, client satisfaction scores, upsell rates) and present insights to leadership.
Process Optimisation :
Continuously refine client-servicing workflows, CRM data integrity, proposal templates, and feedback loops to drive efficiency and scalability.
Stakeholder Communication :
Liaise with marketing, finance, and operations teams to align on pricing, promotional campaigns, and logistical requirements.
Qualifications & Skills
Experience :
5–8 years in client servicing, account management, or general management roles—preferably in education, training, or professional services.
Digital Marketing Coordination :
Collaborate with the marketing team to plan and execute digital campaigns (social media, email, paid ads) that generate leads and nurture existing accounts.
Video & Graphic Oversight :
Work closely with in-house or freelance video editors and graphic designers to produce high-impact promo videos, presentation decks, social assets, and event collateral.
Business Acumen :
Proven track record of hitting sales targets, negotiating contracts, and generating new revenue streams.
Communication :
Exceptional command of written and spoken English; comfortable drafting proposals, presentations, and reports.
Leadership :
Demonstrated ability to lead small teams, delegate effectively, and foster a culture of ownership.
Organisational Skills :
Strong project-management discipline; adept at juggling multiple clients and deadlines.
Interpersonal Skills :
Confident relationship-builder with an ability to engage senior stakeholders and translate client needs into actionable plans.
Tech Savvy :
Proficient with CRM tools (e.g., Zoho, HubSpot), MS Office suite, and virtual meeting platforms.
Education :
Bachelor’s degree in Business, Communications, Marketing, or related field; MBA or equivalent is a plus.
Why Join Us?
Be part of a mission-driven brand that empowers voices and shapes confident communicators.
Enjoy a collaborative, entrepreneurial work environment with ample growth opportunities.
Competitive CTC with performance-linked incentives and professional development support.
To Apply
Send your resume and a brief cover letter outlining your relevant experience and why you’re excited to join Scribido Talks to
We look forward to welcoming a dynamic leader who will drive our next phase of growth!
Junior Manager • Delhi, India