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Sr. SME, Operations
ConfidentialGurgaon / Gurugram30+ days ago
Job descriptionStrong analytical and problem-solving skills. Proven leadership and team management experience. Solid understanding of operational strategies and industry trends. Excellent communication and collaboration skills. Ability to work in a fast-paced and dynamic environment.
Role : Sr. SME, Operations – Concentrix
Key Responsibilities :
- Oversee and optimize Sr. SME, Operations functions.
- Engage in strategic planning to align operations with business objectives.
- Coordinate and manage team activities to ensure efficiency and productivity.
- Collaborate with stakeholders to support operational alignment with broader business goals.
- Monitor performance metrics and drive improvements.
- Ensure compliance with internal policies and industry regulations.
- Implement best practices across operational processes.
- Manage resources effectively, including workforce and tools.
- Resolve operational challenges and roadblocks.
- Drive continuous improvement initiatives for enhanced service delivery.
Required Skills & Qualifications :
Skills Required
Operations
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Operation • Gurgaon / Gurugram