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Sales Operations Specialist
KissflowChennai, India30+ days ago
Job descriptionStrong understanding of B2B SaaS revenue models and funnel dynamics Storyteller – able to craft and deliver compelling narratives for stakeholders Ability to think holistically while also diving deep into operational details Excellent problem-solving and analytical capabilities; comfortable working with data Strong cross-functional communication and stakeholder management skills Self-starter who thrives in a fast-paced and ambiguous environment 3-5 years of experience in Revenue Operations, Sales Operations, or Business Operations Proven experience leading cross-functional RevOps initiatives end-to-end Deep expertise with CRM systems (preferably Hubspot) Strong knowledge of lead-to-cash processes and funnel metrics Exposure to reporting / BI tools such as Zoho Analytics, Power BI, or Tableau Strong command of Excel / Google Sheets Demonstrated ability to design and implement scalable processes and systems Experience working directly with leadership teams, providing data-driven insights and recommendations
Job Description :
We are looking for a strategic and execution-oriented individual with 3-5 years of experience owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success. You will be responsible for bringing clarity, efficiency, and visibility to our revenue processes.
Key Functional Areas of Responsibility
- Lead the overall RevOps strategy across the funnel— Sales, and Customer Success
- Own the GTM systems and tools stack (CRM, automation tools, reporting platforms)
- Drive funnel visibility and reporting—ensure the right KPIs are defined, measured, and acted upon
- Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.)
- Partner with functional heads to align on metrics, data definitions, and operational workflows
- Oversee the implementation and governance of CRM best practices and data hygiene
- Identify gaps and implement automation or process improvements to scale operations
Professional Competencies
Professional Skills & Qualifications
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Operation Specialist • Chennai, India
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