DevOps & Platform Operations Manager

NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

About the Role :

We are seeking a Platform Manager to lead and grow our DevOps, Developer Enablement, and Change Management teams. As a key member of our technology leadership team, you’ll oversee the strategic and day-to-day execution of platform operations across our healthcare and finance technology ecosystem focusing on building and operating a scalable, secure, and developer-friendly platform based on Microsoft Azure and .Net Core. This is a highly collaborative role focused on operational excellence, team development, and delivery of scalable, secure infrastructure and tools.

Key Responsibilities :

• Lead and manage the day-to-day operations of the DevOps, Developer Enablement, and Change Management teams.
• Develop and execute strategies to enhance infrastructure reliability, developer efficiency, and change governance.
• Drive agile release and change management processes to ensure safe and efficient deployment of software across environments.
• Drive innovation and adoption of industry best practices across platform teams.
• Partner with Engineering, Product, and Security leaders to improve platform stability, scalability, and user experience.
• Manage team capacity, performance, hiring, and career development.
• Mentor and develop team within the platform organization.
• Foster a strong culture of collaboration, transparency, and continuous improvement

Required Qualifications :

Technical Requirements :

The ideal candidate is hands-on enough to guide architectural decisions and mentor senior engineers. Familiarity with the following technologies is required :

Preferred Experience :