Medical insurance Telecaller

Job Title : Process Associate

Company : Aspire Globus

Location : Mohali (Onsite)

Shift : Night Shift (7 : 30 PM – 4 : 30 AM), Monday to Friday

Job Description

Aspire Globus is hiring a Process Associate with 6 months to 1 year of experience in U.S. medical billing. The candidate will handle insurance policy binding, documentation review, compliance checks, and communication with clients / brokers. The role also includes cold calling and supporting lead-generation activities.

Key Responsibilities

Bind U.S. medical insurance policies accurately and on time.

Review and validate insurance applications and documents.

Coordinate with clients / brokers for policy updates and queries.

Ensure compliance with U.S. underwriting and regulatory standards.

Maintain organized and complete policy records.

Support cold calling and lead generation tasks.

Requirements

6 months–1 year of experience in U.S. medical billing.

Knowledge of U.S. insurance terms and procedures.

Strong communication and documentation skills.

Ability to work independently and meet deadlines.

Willingness to work night shifts aligned with U.S. hours.

Note- Training for policy binding and underwriting will be provided, but candidates must have U.S. medical billing experience and strong communication skills.

Skills Required

U.S. insurance terms and procedures, U.S. medical billing