No longer accepting applications
Operations Manager
NICMARbikaner, India1 day ago
Job descriptionDesign and optimize SOPs across delivery, engagement, feedback, and career support. Automate and scale systems using tech-driven workflows. Design and optimize SOPs across delivery, engagement, feedback, and career support. Lead cross-functional teams : program managers, academic coordinators, and career advisors as we grow. Build a high-performance, learner-centric culture. Collaborate with placement teams to align learning outcomes with real hiring needs. Enable internships, capstones, and direct hiring pipelines. Work cross-functionally to ensure alignment between analytics insights, business objectives, and marketing execution. Bachelor’s degree in marketing, business analytics, statistics, or related field. A Master’s degree or certification in analytics is preferred. Track learner progress, satisfaction, and placement metrics. Drive continuous improvements with actionable insights. 3–8 years in ops or program management (preferably in edtech or University). Comfort with tools & automation. Team leadership experience and a sharp eye for execution. A passion for learner success and industry relevance. Program Managers – Daily coordination on schedules, cohort tracking, and learner issues. Academic Coordinators – For session delivery, faculty calendars, and academic content alignment. Career Services Team – To sync program outcomes with placement drives, internships, and employer requirements. Technology Team – For LMS, CRM, automation tools, and tech support resolution. Admissions & Marketing – For learner onboarding readiness and cohort communication timelines. Industry Partners & Employers – Coordinating projects, placements, hiring opportunities, and guest sessions. EdTech Vendors / Tool Providers – For operational tools, integration support, and system improvements. Program delivery timelines adherence : ≥ 95% Placement rate within 3 months of program end : ≥ 75% Onboarding satisfaction score (learner / faculty) : ≥ 4.5 / 5 Average response / resolution time for learner queries : ≤ 24 hours Team performance review scores : ≥ 4 / 5 Internal stakeholder satisfaction score : ≥ 90% Capstone projects / internships activated per quarter : ≥ 3 Employer satisfaction score with program alignment : ≥ 4.5 / 5 New hiring partnerships created : ≥ 2 per quarter Operational error / issue rate : ≤ 3% per cohort Faculty Performance Feedback Loop – Implement structured evaluations for faculty. Scalability Planning – SOPs and workflows for multi-cohort expansion. Cohort Health Monitoring – Track engagement, drop-off risks, and intervention needs. Risk Management Playbook – Anticipate and mitigate delivery or staffing issues.
Job Title : Operations Manager : NICMAR Online
Function : Operations
Location : Mumbai
Reports to position : New Initiatives – Growth - Head
Team Management Role : Yes
Job Purpose
- Own the end-to-end delivery of online programs : onboarding, scheduling, faculty coordination & learner support journey.
- Ensure high-quality, seamless experiences for every learner.
Job Outline
Job Specification
Knowledge / Education :
Specific Skills :
Desirable Experience :
Job Interface / Relationships
Internal :
External :
Key Result Area
Key Performance Indicator (KPI) Measure Weightage :
Any Other Significant Input
Create a job alert for this search
Operation Manager • bikaner, India
Related jobs
Are you a highly experienced, results-driven professional with a proven track record in .This critical, high-impact role requires a person who is adept at getting things done efficiently and effect...Show moreLast updated: 2 days ago
- Promoted
- New!
Assistant Operations Manager
Salve Maria InternationalBīkaner, Republic Of India, IN Salve Maria International is a renowned business group in South India specializing in study abroad facilitation services and English Language Training.
Based in 10 locations across Kerala, India, we...Show moreLast updated: 19 hours ago
- Promoted
Devops Manager
Neurones IT AsiaBīkaner, Republic Of India, IN Your job scope is as follows : –.Proposing and implementing advanced cloud architectures, in continuous alignment with key cloud providers, such as AWS and Google.
Building and setting up new developm...Show moreLast updated: 10 days ago
- Promoted
- New!
Zonal Operations Manager
K12 Techno Services Pvt. Ltd.Bīkaner, Republic Of India, IN Job Title : Zonal Operations Manager (ZOM).We are India's leading chain of K-12 schools, managing 125+ campuses nationwide.
Our mission is to provide quality education and holistic development opport...Show moreLast updated: 17 hours ago
- Promoted
HR Operations Manager
CloudLabs IncBikaner, IN CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show moreLast updated: 20 days ago
- Promoted
- New!
Operations Manager - Exhibitions
ESMOS RecruitmentBīkaner, Republic Of India, IN Exhibition experience is a must • • •.Position : Operations Manager - Exhibitions.International Exhibitions & Large-Scale Events.
We’re seeking a seasoned operations leader to take full command of the e...Show moreLast updated: 15 hours ago
- Promoted
- New!
Operations Manager
AdQuarkBikaner, Rajasthan, India Project / Product Coordinator Department : .Marketing / Product Management Reports To : .CEO / Marketing Head Location : .
Mohali, On-site / Hybrid Employment Type : .This role involves managing product perform...Show moreLast updated: 15 hours ago
- Promoted
- New!
Assistant Manager- Operations
NuaBīkaner, Republic Of India, IN Nua is a venture-funded, direct-to-consumer (D2C) brand transforming women’s wellness in India.Starting with our innovative, chemical-free and India’s only fully customizable sanitary pads, we are ...Show moreLast updated: 15 hours ago
- Promoted
- New!
Operations Manager
Delta International InstituteBikaner, Rajasthan, India Company Description Delta International Institute is a leading educational academy specializing in mentoring individuals to achieve consistent trading success in financial markets.Based in Dubai an...Show moreLast updated: 15 hours ago
- Promoted
- New!
Operations Manager (Manpower Management)
atmsBīkaner, Republic Of India, IN The ideal candidate will be strong in coordination, client communication, and on-ground execution — especially in managing.
Supervise and guide field coordinators / site supervisors to ensure timely...Show moreLast updated: 15 hours ago
- Promoted
- New!
Operations Support Manager
SofomationBikaner, Rajasthan, India OPENING FOR WELL KNOWN PHARMACEUTICAL COMPANY Position : Manager – Operations Support Experience : 5–6 years of total experience in Project Management with Minimum 2 years of experience in ASEAN mark...Show moreLast updated: 14 hours ago
- Promoted
- New!
Operation Manager Ap
Vrinda GlobalBīkaner, Republic Of India, IN Maintain constant communication with team leaders & staff, and customer to ensure proper operations of the company.Develop, implement, and maintain quality assurance protocols.Increase the efficien...Show moreLast updated: 19 hours ago
- Promoted
- New!
Operations Manager- Insurance (Property And Casualty, Non-Life Insurance)
HCLTechBīkaner, Republic Of India, IN Managing a team of ~100 resources & 6-8 team leads supporting Insurance Back office operations.Team Management and Leadership.
Responsible for SLA Management, Issue Management and Reporting.Maintain...Show moreLast updated: 19 hours ago
- Promoted
Information Technology Operations Manager
TransFiBīkaner, Republic Of India, IN TransFi powers the world’s payments, helping businesses and individuals access better ways to move money.Combining industry-leading coverage of currencies and payment methods, we deliver compliant ...Show moreLast updated: 1 day ago
- Promoted
Operations Manager
theprintspaceBikaner, IN We are seeking a dynamic candidate with experience in industries such as logistics, manufacturing, or e-commerce.Theprintspace is a global leader in social commerce for the art community.We provide...Show moreLast updated: 13 days ago
- Promoted
- New!
Manager Of Operations
SvasthyaaBīkaner, Republic Of India, IN We’re looking for dynamic and detail-oriented professionals to join our growing operations team at Svasthyaa, a fast-emerging ethnic snacking brand redefining the way India enjoys its traditional s...Show moreLast updated: 15 hours ago
- Promoted
Operations Manager
EmbergritBikaner, IN Founding D2C Operator (Operations & Automation).We are Embergrit, a new D2C brand on a mission to build the next iconic men's grooming brand in America.
Our philosophy is "Quiet Confidence" , a blen...Show moreLast updated: 20 days ago
- Promoted
Operations Manager (Remote)
Jet Stream Ent.Bikaner, INRemote
- Promoted
DevOps Manager
Neurones IT AsiaBikaner, IN Your job scope is as follows : –.Proposing and implementing advanced cloud architectures, in continuous alignment with key cloud providers, such as AWS and Google.
Building and setting up new developm...Show moreLast updated: 11 days ago