Role : B2C Inside Sales Executive
Department : Sales
Reporting to : Team Lead
Work Mode : Onsite (Baner, Pune)
Experience : 1–3 years (preferably in product-based D2C companies)
Key Responsibilities
Outbound Lead Generation & Prospecting
Initiate outbound calls, WhatsApp messages, and emails to reach potential customers
Identify buying signals, pitch product benefits, and generate interest in Frido’s offerings
Build and maintain a healthy pipeline of qualified prospects.
Sales Conversion & Customer Interaction
Understand customer needs and recommend suitable products from our catalog
Persuasively communicate product value propositions and close sales
Ensure follow-ups are timely and customer queries are resolved professionally
CRM & Reporting
Maintain detailed records of interactions and outcomes in CRM tools
Track performance metrics including call volume, conversion rate, and revenue generation
Share regular updates with the team to align on progress and strategy
Requirements
1–3 years of experience in outbound inside sales, preferably in B2C / D2C sectors
Excellent communication and persuasion skills
Confidence in handling objections and driving conversations toward closure
Proficiency in using CRM platforms and managing sales data
Self-driven with a goal-oriented mindset
Bachelor’s degree in any discipline (preferred)
What You Can Expect
A dynamic and mission-led team culture
Opportunity to work with an award-winning product line
Flexibility to work onsite or remotely
Real career growth opportunities in a fast-scaling D2C environment
Interested candidate can share your resume to sanobar.s@myfrido.com
Inside Sales Executive • Pune, Maharashtra, India