Role objective
Key focal persons for the FI PI operations & responsible for effectively managing the operations in all aspects till Cash Collection,
- Operations – Ability to manage and Deliver MOS, Metrics.
- P& L management of the Orders to achieve better delivered Margins than booked Margins
- Strategy and Innovation- Innovative thinker and can adopt to latest technology for delivering the Projects.
- Customer Focus- Drives Customer Acquisition, development and retention
- Leadership skills – Demonstrate the leadership skills effectively to influence and set directions to team.
- Culture Fit – Works Quickly, take intelligent risks and focusses on the results
- Ensures that the project is correctly planned and managed during execution. Responsible for all official communication with customer / Partner with regards to project matters.'
- Establish professional relationships with customers to ensure customer satisfaction. Act as a single point contact for customer / Partner.
- Co-ordinating / follow ups with Engineering team for clear order with drawings / data sheets for manufacturing, subsequent further booking.
- Co-ordinating with OMT team for booking order & place order to factory / vendors (including local bought) in time to meet CDD.
- Co-ordinate with OMT / Sale team / factory / vendors to meet customer requirement and avoid LD on order.
- Planning month on month MOR report along with OMT and production team and maintaining Monthly targets.
- Strongly follow-up with Pune / J’z / Taiwan factory to make material ready as per revenue plan.
- Following with vendor’s for local bought out items.
- Revenue planning and review with team / GCC..
- Supporting to Engineering team where inspection is involved to release IRN from TPI without any punch points for further material dispatch.
- Co-ordinate with commercial team for on time billing and provide ABG / PBG / PI to meet customer requirements per PO terms.
- After execution order ,work with concern team member for its final documentation submission with respect to order to collect retention payment on time.
- Co-ordinates with direct customers for delivering material on time to site and makes GRN from customer for collecting the payments of supplied materials on time.
- Co-ordinating with C2C team and all channel / direct customers for collecting payments (Trade AR / Retention / advance payment) on time.
- Tracking supplied material up to delivery to customer to save revenue reversal in Quarter end Month.
- Collecting payment from channel / customer’s whenever dues.
- Follow up with customers for delivery extension providing justification on delay, if not meet CDD.
- Working with commercial team to collection of expired ABG / PBG’s from customers.
- Follow up with stakeholder (Technical team / OMT / GCC / Factory / store) from order booking to material dispatch.
- Month on month Inventory liquidation plan and try to avoid inventory.
- Maintain booked margin and delivered margin .
Review responsibilities
Accurately report the status (resources, technical issues, customer satisfaction) of assigned projects on all key metrics.Sales support
Work with sales as directed by Operation Head / Manager to ensure that project proposals are supported with proposal deliverables ., risk / opportunity, cost estimates, project execution plan, schedule etc.Continuous improvement
Understand customer related critical points to quality measures and then driving business improvement through improving these measures.Participate in the continuous improvement process with respect to project management procedures, guidelines, and tools.People
Ensure skills & competency management of Project team to remain in alignment with project goal.Create the conditions to enable effectively working in teams. (A balanced team)Education
Bachelor’s degree in Engineering in Electronics, Instrumentation, Telecommunication10+ years of proven experience in project managementPMP certification preferred.Knowledge of project management methodologiesExcellent communication, interpersonal, and leadership skillsAbility to manage multiple priorities and projects simultaneouslyProblem-solving mindset with strong analytical skillsExperience
Preferred experience in managing Operation of Product Business and Managing Channel Partners.Prior experience of working with Key National Oil / Pvt marketing companies like IOCL, BPCL, HPCL, ONGC, GAIL, Nayara, Reliance and OEM.