Lead UX Designer

Who we are :

Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform is comprised of modular, multi-tenant services. Our businesses can choose the solutions that work for them or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers, and track orders. And this kind of innovation keeps customers coming back. Cimpress generated $3.29 Billion in revenue through customized print products, signage, apparel, packaging and more.

About the role :

Cimpress businesses and their in-house / third-party vendors (fulfillers) manufacture customized products that help our end-customers make an impression, be it small / medium businesses, direct customers, or resellers. In fulfilling the demand for such customized products, we are not only faced with the fulfillment problems like any other ecommerce company that ships off the shelf products, but also have the challenge of manufacturing and delivering customized products that are unique to each customer's needs, on time and at the lowest possible cost.

Fulfillment Domain (in Cimpress Technology) enables fulfillers to manage production and delivery to end-customers of the widest variety of near-zero defect, mass-customized products. We deliver these objectives through highly custom manufacturing systems that dovetail with in-house developed logistics and shipping systems to provide value across the entire fulfillment spectrum to our businesses and their end customers.

We are in the process of re-imagining the entire Fulfillment Capability space and are looking for an experienced UX Designer in the B2B manufacturing / supply-chain / logistics spaces to work with our product teams as part of Cimpress Technology, to build the future of mass customization fulfillment.

As a Lead UX Designer in Fulfillment, you will be a part of the Fulfillment UX Design team, and will be responsible for the design strategy, framework and experiences we create for our customers and a wide range of users of Fulfillment software.

What you will do :

• Contribute heavily towards UX Research & Strategy – Support in articulating a comprehensive design strategy for solving complex, multi-team and broad domain problems. Research and design data-backed personas, user flows, and scenarios to optimize UX.
• Contribute thought leadership and design execution towards a long-term Fulfillment product strategy and vision. Work closely with the design team, product managers and developers to define and refine user-centric solutions.
• Champion the User – Leverage human-centered design principles to create smooth, intuitive, and accessible digital experiences for a broad range of users. Implement inclusive design standards for diverse user groups.
• Be hands-on at every stage of the design process—from discovery through detailed design, execution, and iteration—creating user flows, wireframes, pixel-perfect designs, and prototypes along the way to bring ideas to life.
• Collaborate with peers and leaders to drive cross-functional alignment, push creativity and innovation, and move the needle on established thinking. Hands-on Figma Prototyping from the Whiteboards / Wireframes / UI Drafts & UI Sketches in collaboration with product teams. Bring information to life through engaging data visualizations and interactive elements.
• Scale the Culture – Partner with the Design Guild to establish best practices, document and evangelize design processes, and stay ahead of industry trends.

Qualifications :

Nice to Have :

Why you'll love working here :

Equal Opportunity Employer :

Cimpress is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

We're Remote-First :

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

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