Key Responsibilities :
- Drive Continuous Improvement
- Support the product team by encouraging continuous improvement and helping establish and maintain best practices across the team.
- Monitor Product Health and Progress
- Track and notify the team of major issues or blockers (product usage, health indicators, missed OKRs).
Note : You are not responsible for resolving these issues, only identifying and escalating them.
Track Completion of Key InitiativesNotify relevant stakeholders when product improvement or cross-functional initiatives are completed.Surface any delays or missed milestones to the Head of Product.Tool Management - Manage and maintain tools used by the product team (JIRA, Confluence, Notion, etc.Ensure consistent usage and tool hygiene.Maintain Up-to-Date ProcessesEnsure all product-related processes are current, clearly documented, and accessible to the team.Team Onboarding and EnablementAssist in onboarding new product team members by managing training material and ensuring quality and completeness.Regularly update and distribute learning materials - especially after workshops or process updates.Knowledge Management :
Ensure team members are kept up to date with the latest resources available through Learning Management Systems (LMS) or L&D tools.Maintain comprehensive and well-organized internal documentation.Escalation and Accountability :
Escalate to the Head of Product if any process, documentation, training, or deliverables are not being fulfilled in a timely mannerWhat We're Looking For :
1-3 years of experience in product operations, business operations, or project coordinationExcellent organizational and communication skillsA proactive mindset and ability to spot inefficiencies or gapsStrong familiarity with collaboration and tracking tools (Notion, JIRA, Confluence, LMS platforms)A process-oriented thinker with an eye for detailExperience working with product or cross-functional teams (preferred but not mandatory)(ref : iimjobs.com)