Job Description
The team will be dedicated to providing full support to the Fixed Income Derivatives Business Units i.e. foreign exchange
Trade Support Group, this team supports FX cash, NDF and FX Option desk. The group is structured to focus on independent control, risk and maintenance functions and each team member is assigned responsibility for a varied set of processes. The group will grow in size over time as more functions are migrated giving scope for future exposure to new processes, products and career progression.
The team has reporting lines to the Global Head of Derivatives Operations as well as regional reporting lines to the regional functional risk and process owners.
Primary Responsibilities
Skills required (essential)
Skills desired
Operations Competence Framework
DEFINITION
Commercial / Business Orientation
Guardianship
Consistently highlights problems and errors to Manager. Based on their developing knowledge, judges when an issue is a potential problem and will raise it to their supervisor. Prepared to voice their concerns to Senior Management. Acting as a point of escalation for issues raised by internal / external clients
Client Skills
Establishes and maintains effective working relationships with all clients they support.
Functional Knowledge
Job Skills
Understands fundamental components of position and how it relates to workflow. Seeks to understand the system itself. Demonstrates broader knowledge of work systems.
Business / Product Knowledge
Demonstrate expert business knowledge concepts. Understands the role and objectives of the department and the functions of other divisions. Interested in learning how business / products are created.
Technology
Knows how the systems link to each other. Maintains data integrity understands system process flow and the implication of a break in the process.
Size and Type of Role
Defined by the complexity and breadth of the role. Where the role demands a high level of specialized knowledge, complexity will be evaluated by considering length of time to reach full mastery. Role must be developed or identified for the next level.
Professional Skills
Integrity
Takes responsibility for own actions. Learns from own and others' experiences. Shares own knowledge where appropriate. Looks for innovative ways to be more efficient. Uses the utmost discretion in dealing with sensitive / confidential information
Planning & Control
Agrees on requirements of role and development objectives with manager. Works accurately, independently and quickly to meet deadlines. Knows what is important and prioritizes accordingly. Prepared to question others on their timeframes. Provides status on assigned tasks. Is prepared to raise issues & ask questions when necessary.
Communication
Writes and speaks clearly and concisely. Listens to others. Determines the importance of an issue when deciding who to involve in communications. Keeps others informed.
Teamwork
Puts in the necessary time or effort to meet team objectives. Builds effective relationships within own group. Appreciates and respectful of varying cultures within the organization. Shows some interest in understanding what is happening with other teams.
Managing People
N / A
Leadership
Promotes own ideas and is able to sell the benefits to others.
New Professional competencies
Analysis & Judgment
Retrieves appropriate facts. Notices gaps, risks, errors and changes in data / information. Checks the facts.
Drive & Resilience
Incorporates sustained performance
Takes full accountability for completing a task to expectations. Confident in resolving issues. Knows when to ask for help. Stays calm under pressure.
Fx Trade Support Yrs • Bengaluru / Bangalore, India