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▷ Urgent : Mega Walkin HCLTech Banking & Finance 18th and 19th September 2025

▷ Urgent : Mega Walkin HCLTech Banking & Finance 18th and 19th September 2025

HCLTechChennai, Tamil Nadu, India
5 days ago
Job description

Mega Walk-in HCLTech Banking & Finance 18th and 19th September 2025

HCL Walk-In Drive – International Voice Process in Banking Sector.

Date : 18th and 19th September 2025

Time : 11 : 00 AM – 3 : 00 PM

Location : HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076

Contact HR - Sanjay, Judith.

Designation : Associate

Process : Inbound Calling.

  • No sales or upselling or cross selling.

Experience : 1 to 3 Yrs in International Voice process.

Mandatory qualifications :

Excellent communication skills are both verbal and written Mandatory.

A problem-solving mind-set.

The ability to multitask, Able to work well as an individual and as part of a team.

Responsibilities

  • Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individual’s needs
  • Responding to queries regarding our products, services, data and client accounts
  • Managing multiple client queries at once
  • Utilizing workflow tools to manage your own workload
  • Contributing to the achievement of team targets including service levels and quality measures
  • Maintain accurate records of customer communication and discussions using the appropriate internal system / s
  • Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
  • Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
  • Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
  • Deliver great clients and consumers service and seek to exceed client / consumer expectations
  • Create a job alert for this search

    Mega Hcltech Banking • Chennai, Tamil Nadu, India

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