Monitors GDS refund queue, General invoicing, Invoice / Reporting adjustment, Credit notes,delivery of invoices timely, Interaction with customers on Fresh desk queries, BSP / ARC reconciliationRequirements and skills :Two to four years of work experience as Travel consultant or Credit controllerGood knowledge of Refunds in GDS or Billing / InvoicingGood MS Excel skillsEnglish fluent (Written and oral)Graduate with any disciplineSkills Required :
- Cryptic experience (manual) ability to write commands manually in Amadeus
- Good communication skills
- Knowledge of PNR creation steps
- Ability to read PNR
- How to open ticket images
- Good knowledge of refunds, cancellations, or reissuance
Skills Required
refunds , Ms Excel, Credit Controller, Gds