Job Title : Expert ServiceNow Business Analyst.
Location : 100% Remote in India.
Work Hours : Willing to work US hours. Work timings : 3 pm to 12 am IST.
Requirements : Need Techno functional Candidates, Who have hands on experience on ServiceNow Platform. "Need Immediate Joiners only".
Key Responsibilities :
- Translate business needs into functional specifications and user stories.
- Experience with business process modeling, requirements gathering, and documentation.
- Good experience in Agile.
- Strong understanding of ITIL / ITSM processes.
- Excellent communication skills.
- ServiceNow modules : ITSM, ITOM, HRSD, or Security Operations (Any of 2 required).
Certifications :
CSA mandatory + any 1 other certification.ITIL v3 / v4 Foundation certification preferred.Agile / Scrum certification (CSM or PMI-ACP) is beneficial.(ref : hirist.tech)