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ServiceNow Business Analyst - ITSM / ITOM Module

ServiceNow Business Analyst - ITSM / ITOM Module

Tribolatech India LLPIndia
20 days ago
Job description

Job Title : Expert ServiceNow Business Analyst.

Location : 100% Remote in India.

Work Hours : Willing to work US hours. Work timings : 3 pm to 12 am IST.

Requirements : Need Techno functional Candidates, Who have hands on experience on ServiceNow Platform. "Need Immediate Joiners only".

Key Responsibilities :

  • Translate business needs into functional specifications and user stories.
  • Experience with business process modeling, requirements gathering, and documentation.
  • Good experience in Agile.
  • Strong understanding of ITIL / ITSM processes.
  • Excellent communication skills.
  • ServiceNow modules : ITSM, ITOM, HRSD, or Security Operations (Any of 2 required).

Certifications :

  • CSA mandatory + any 1 other certification.
  • ITIL v3 / v4 Foundation certification preferred.
  • Agile / Scrum certification (CSM or PMI-ACP) is beneficial.
  • (ref : hirist.tech)

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